This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2ND, To continue with the issues of the vehicle lastly provided, while driving the check engine light come on and the traction control turns off, cannot turn back on using dash button, cannot access vehicle system on wheel, change display of dash view, windshield wipers are stuck on constantly, turn signals do not work nor does the hazard lights, vehicle is also stuck in 4x4 drive and cannot be taken out. Vehicle was taken to Preferred JCD of Muskegon MI and diagnostics were run with no clear diagnosis and no fix, suggestion was to replace TIPM box. Now Jan 2024 and vehicle still sits with issues and not driven.
Shortly after purchasing vehicle we noticed there was an issue when using the remote start, the vehicle would start and then the horn would go off as if the alarm was going off, the vehicle would shut off and not want to start with the even with the power button. I disconnected the batter and let it sit for about 20 minutes and then reconnected and started the vehicle normally with the power button, about 6-7 weeks go by and after not using the remote start we had another issue, (NO KEY DETECTED) with both keys in the vehicle, did the same procedure with battery disconnect and reconnect and holding the key fob on the power button so that it would recognize the fob and it seemed to be ok for the time being until the next issue arrived.
The passenger seat heater light keeps turning off after pushing the button. I checked under the seat and all wires seem fine. Turn the car back on an it works for a little bit then does it again. Something odd is going on with it because the ac seat works still. The windshield wipers cause a very loud annoying hum when going 60 or faster an its very annoying.
TL-the contact owns a 20013 Jeep Grand Cherokee overland. The sun roof exploded, shook the vehicle.. sunroof not struck by debris or foreign object manufacturer contacted, offered to repair free of charge (incorrect). Jeep Chrysler dubled responsibility-ordered one time good will to pan halt the cost of sunroof. While driving at approximately 20 mph, without being struck by debris or a foreign object the sunroof exploded and the vehicle shook. There was no injuries sustained. The vehicle was taken to mark's casa Chrysler Jeep located at 9733 coors blvd nw, albuquerque, nm 87114, (505) 897-8400 where the sunroof was ordered. The mechanic was able to cover the sunroof temporarily with a piece of plastic. The vehicle was not yet repaired. The manufacturer was contacted and an offer made was made to repair the vehicle free of charge, case number: 58595012. The approximate failure mileage was 47,760. "piir=Y".
Passenger side headlamp does not come on in daytime. At dusk, when the sensor turns on brighter lamps; this passenger side headlamp works. At time, when raining or when I want to be seen, I will manually turn on both headlights. Now the passenger side light will not come on during the day; however it will come on with the automatic dusk feature. I see many "one-sided" daytime running headlamps in the newer model Jeep prior to the new led rope lighting headlamp feature implemented in 2014. The auto dealer will happily replace the ballast and assembly for $500. In my mind, this is a defect known to the maker which is why a new type of lighting was implemented. It worked fine until several months ago. Even thought it's just annoying; it doesn't seem right. It was suggested I check in with this website to see if there are other complaints.
- Princeton, MN, USA
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The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V631000 (electrical system, visibility) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
Jeep has an issue with my 2013 Jeep Cherokee, wherein the electrical system fails, headlight(s) turn off and other systems (radio/nav) reboot. I on my fifth attempted fix for the same issue. Car is still in shop (I am in my third week of a rental). Obviously, headlights that go out on their own (and stay out) is a significant safety issue -- it's more than an annoyance. I have been warned by police already, but safety of myself and others is the larger issue.
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- Muskegon, MI, USA