CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
2.8
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,712 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Jeep Grand Cherokee. While driving 50 mph, the windshield had a loose connection that created an abnormal noise and vibration. The vehicle was taken to cabrera auto (carr #2 km 82.2 salida expreso hatillo, pr-2, arecibo, 00614, puerto rico, 787-333-84100) to be serviced per an unknown transmission recall. The dealer was informed of the windshield failure, but the vehicle was not diagnosed or repaired due to the diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was 70,500.
I was washing my car in my driveway while I was washing my car everything was fine. As I started to dry all of a sudden there was a large crack on my windshield starting from rear view mirror. I know I was leaning on the top of my car to wash and dry but I know I'm not large enough or strong enough to make this crack. I never leaned on the windshield ever. After reading other people's concerns with this situation I could have leaned on the car and added more pressure to an already pressure point to the vehicle. I called the dealer and spoke with a manager and he just said perhaps a rock I mentioned I would go over and show him. I took it to the dealer and they found no chip or anything that may have been the cause. I was told they would talk about it and let me know. I want to know one dealer had 75 windshield on back order. Perhaps this was a manufacturer defect and they are trying to sweep it under the carpet. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Whittier, CA, USA
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- Hatillo, PR, USA