CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
5.3
fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2012 Jeep Grand Cherokee. Consume writes seeking reimbursement for vehicle repairs. Consumer would also like tpim replaced along with all vehicle recalls associated with vehicle repaired. The consumer stated A/C not working.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the push button start hesitated at times. After a second attempt, the vehicle was able to start, but the failure progressed without warning. The contact also stated that there was excessive fog and that the vent controls were not functioning properly. The failure was reported to the dealer and they were not able to replicate and diagnose the failure. The dealer indicated that they performed the repairs for NHTSA campaign numbers: 14V391000 (electrical system) and 14V634000 (electrical system), but provided no confirmation. The dealer only stated that these two of the four recalls were performed and that they did not know when the other two recalls would be performed. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 15V115000 (electrical system) and the dealer did not give a specific date for when the parts would become available. The manufacturer could not provide an estimated date for the two recall repairs. The failure mileage was not available. MA 10/5 updated 11/07/2017
Due to passenger blender door being stuck, no heat circulates on passenger side...causes windshield to freeze up making visibility almost impossible on that side in freezing weather conditions esp. On highway at ordinary speeds. Several people have addressed this on the internet..should be a recall item for safety purposes.
- Mountain Top, PA, USA
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- Jacksonville, FL, USA