CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
The airbag indicator turns on intermittently and is difficult to reproduce for the dealer. Some days it will turn on and off every 2-5 mins with a chime each time it turns on, which can be very distracting while driving. Other times it will go days without occurring. The dealer states the light must be on to read the error code and I haven't been able to align the issue occurrence with a time the dealer can investigate.
The airbag indicator enabling and disabling constantly is a definite worry to the safety of the vehicle. It makes me doubt if the electrical controls would function properly in the case of an accident.
- Garrett R.,
Satellite Beach, FL, US
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Airbag light came on for no reason at all. Nobody seems to know what the problem is.
- Floyd M., Canton, US