CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.

It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.

10.0

really awful
Crashes / Fires:
0 / 10
Injuries / Deaths:
0 / 0
Average Mileage:
43,436 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee lights problems

lights problem

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2012 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #33

Mar 212022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The 2012 Jeep Grand Cherokee Overland headlamp assembly are defective and need to safety recall. The defect poses significant risk to driver especially at night. For example, this overland no longer level the headlamp low beam at the correct level. The light only cast out about 10 feet ahead of the headlamp. Even when engaging the high beam both headlights only show a few feet further. This is unsafe and risky when driving at night as well as on roads without any streetlights. It is like driving into darkness. The low beams headlights are pointing so low to the ground that they do not illuminate the license plate of another vehicle that is 10 feet in front. Prior to failure defect there was an in-dash notice stating the computer module lost communication with the right headlamp assembly. About a month later another message displayed the computer module lost communication with the left headlamp assembly. I took vehicle to local Jeep dealer for analysis, and they confirmed that Jeep headlight assemblies would have to be replaced with an estimated cost of about $3000. I told dealer this defect is a safety risk, and it needs to be a safety recall. I have to limit significantly my night driving due to safety risk. I am asking the NHTSA and Jeep Manufacture to issue recall to fix, correct, and replace this safety defect. Thanks for your prompt attention to this safety matter. Respectfully, Owner, Grand Cherokee Overland

- Enfield, CT, USA

problem #32

May 212023

Grand Cherokee

  • miles
I was driving and the battery light came on with a chime, within seconds the car smelled hot, the air conditioning went out, road hazard lights on dash indicating flat tire came on, windshield wipers were going on and off at different speeds and windows were opening and closing and then did not work at all. I got the car into the driveway as I was en route to our home. As I got car to the driveway I lost all power. I had the same thing happen in 2019 - Report # 11255268. I do not know where to go to get the vehicle repaired or it the old recall will apply to this problem once again. Should I have the car towed to a dealer? I have my own private mechanic that addressed the problem in 2019. Please contact me asap. I don't know what the plan of action should be. Can I bring it to my own mechanic or does it need to go to a dealer. Please call or send me an e mail as soon as possible as I am without a vehicle. My number is [XXX] or e mail me at [XXX]. OR [XXX]. or use both e mails. Thank you! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Schaumburg, IL, USA

problem #31

Aug 122020

Grand Cherokee

  • 160,000 miles
Yo venia de una cita entonces pase a una tienda Y apague la camioneta despus que regrese a la camioneta al intentar encenderla, la camioneta no encedia hasta que segu intentando como a el tercer intento encendi Y sigui funcionando con normalidad el problema aqu ES que no me marca ningn cdigo de error Y despus de esa fecha me contina fallando de la misma forma solo que cada vez ES ms frecuente

- Port Lavaca, TX, USA

problem #30

Oct 012018

Grand Cherokee 8-cyl

  • 79,000 miles

A D V E R T I S E M E N T S

When turning on the right front turn signal my emergency flashers come on instead of the turn signal. Fog lights doesn't work at all. Wind shield wipers come on randomly whether it is raining or not. These all happen when driving the vehicle. Sometimes the vehicle will turn off right after starting. I have to re-start.

- Durham, NC, USA

problem #29

Jan 152020

Grand Cherokee 6-cyl

  • 48,000 miles
While in motion, smoke started coming out of the front part of the roof inside the vehicle. After a couple of minutes, the passenger side visor began melting of its hinge until it fell off, then a flame began to come out of the hole where the sun visor is attached. This occurred even after visors were changed due to previous recall.

- Guaynabo, PR, USA

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problem #28

Oct 012018

Grand Cherokee

  • 82,000 miles
Bi xenon hid headlamps Jeep Grand Cherokee passenger side headlight issues with design and expensive repair after 6 years as owner of this type of truck. Something as such an cars/trucks, bulbs or headlamp housing design shouldn't be such a issues on only 6 year old vehicle. Blub which cost over $99.99oem and $300 at the dealership just for blub part plus labor. It's such a safely issues reading many message boards on other owners having concerns driving at night with one headlight being out until the repair is made or issues are fixed with this problem. Which I feel it is a problem with the design cause of all I have read about. Online. I would like to bring this matter to attention for the many disappointed consumers dealing with such issues that is related to the safety of traveling during the evening hours. Chrysler should beware of this issues in their trucks and offer recalls if known problems with the design or wiring. Just doesn't make sense a newer type of truck only 6 year old having such a type of issues in dealing with replacement of headlamp bulb which when new doesn't work. New York N.Y.

- Staten Island, NY, USA

problem #27

Jan 092018

Grand Cherokee

  • 70,000 miles

A D V E R T I S E M E N T S

Takata recall my visor caught fire while I was driving, vehicle shakes when stopped, check engine light remains on after numerous maintence check ups

- League City, TX, USA

problem #26

Apr 012017

Grand Cherokee

  • 100,000 miles
Takata recall leather on the dashboard comes loose, I've taken it to Jeep to repair and it happend again. The adhesive dissolves and makes the leather bunch up. The front left headlight blinks for a few seconds every time engine starts. Engine stalls and doesn't start at times.

- Stafford, VA, USA

problem #25

Jan 112018

Grand Cherokee

  • miles
Chrysler is not providing the parts in a timely manner to my local dealership for recall 15V-879

- Somerville, MA, USA

problem #24

Nov 012017

Grand Cherokee

  • 74,000 miles
Bad integrated power module

- Moorhead, MN, USA

problem #23

Dec 042016

Grand Cherokee

  • 61,500 miles

A D V E R T I S E M E N T S

First issue to occur was alarm system and horn started going off and locking and unlocking the car when exiting the vehicle in a parking lot. The next issue to occur was one of the courtesy lights began to intermittently stay on continuously both when driving and when the vehicle was parked. 3rd issue to arise was all of the back up lights stopped working altogether. The last occurrence was the engine light came on and coded there was a leak in the fuel system while driving. Vehicle is currently at dealership awaiting authorization to replace the tipm and another sensor.

- Mount Vernon, WA, USA

problem #22

Feb 032017

Grand Cherokee

  • 50,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 25 mph, the battery warning indicator illuminated and the instrument panel lights flickered and then failed completely. The brake pedal failed to engage while being depressed. In order to stop the vehicle, the parking brake was engaged and, upon exiting the vehicle, the contact opened the hood and fire and smoke were seen coming from inside the alternator. The fire extinguished itself. The vehicle was towed to a dealer. The cause of the failure was not diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified. The failure mileage was 50,000.

- San Antonio, TX, USA

problem #21

Jan 282017

Grand Cherokee 4WD 6-cyl

  • 159,000 miles
2012 Jeep Grand Cherokee overland became possessed. While driving on the freeway, lights began flashing on dash, occasional lurches from transmission, one headlight goes out at night. When I pull over and turn the car off, it will not start. It was as though everything is dead. No response from any button on the key. After about 5 minutes, the headlights began flashing and horn bleating as though emergency. I pressed the "panic" button on the key fob and it stopped. Car now started. I drove a few miles then everything began going crazy again. When I stopped, with car still running, windshield wipers began working as though on intermittent. Then they began wiping fast. I tried turning the wipers on or off, to no avail. They were working with their own mind. Dangerous! I had no idea, while driving on the freeway, if both headlights would suddenly go out (it was night while I was driving) instead of just one, transmission damage may occur (what was causing the lurching?). when I pulled over.

- Lake Arrowhead, CA, USA

problem #20

Feb 032016

Grand Cherokee

  • 50,000 miles
Low beam running light goes out. Had it fix three times and light still stops working while driving. On passenger side front.

- Chapin, SC, USA

problem #19

May 202016

Grand Cherokee

  • miles
Wiring to ballast in passenger side headlamp melted and malfunctioned causing entire headlamp assembly to have to be replaced for $1400.

- Mount Pleasant, SC, USA

problem #18

Nov 092015

Grand Cherokee

  • 36,500 miles
Vehicle was in motion when I noticed smoke coming out of the passenger vanity mirror area. I immediately pulled over, turned the car off, and called 911. The responding firemen had to cut a hole in the roofliner of the automobile in order to determine the location of the start of the fire, which they confirmed was the wiring to the visor. The direct cause of the fire was confirmed by service employees at the dealership the car was brought to, as well as investigative engineers for Chrysler, as faulty wiring to the visor lighting on the passenger side of the vehicle. The cause of this incident is directly related to NHTSA campaign #14V391000, Chrysler recall #P36. A recall for the visor wiring was issued, and repairs were made at the dealership. The fire in the vanity area of the automobile occurred roughly a month after the recall repair was completed. This leads me to believe that the solution for the recall issue is not sufficient and should continue to be investigated.

- Glen Ellyn, IL, USA

problem #17

Dec 052015

Grand Cherokee

  • 38,000 miles
Automatic light sensor will turn off headlights at night while driving

- Westford, MA, USA

problem #16

Sep 252015

Grand Cherokee

  • 16,102 miles
Right front headlamp melted internally due to overheating damaging the wiring and the headlamp assembly, and now the turn signal does not work. Taken to the dealership and they told us that in order to fix it, the headlamp assembly need to be replaced. They estimated it in $1200 and told me that the warranty wont cover it. The car just have 16749 miles.

- Bayamon, PR, USA

problem #15

Nov 102015

Grand Cherokee

  • 50,000 miles
My vehicle was returned to dealership when it stopped while driving on a public highway.at the time their were four (4) recalls. After two months at the dealership I was able to pick up the vehicle which was partly repaired including P36/NHTSA 14V-391.approximately 75 days later(11-10-15) my vehicle caught on fire while located in front of my office. My vehicle while turned off and sitting for some 15 plus minutes caught fire in the driver's side sun visor vanity lamp. I was able to extinguish fire then notified dealership who sent wrecker to take vehicle back to their dealership.

- Upperville, VA, USA

problem #14

Sep 152015

Grand Cherokee

  • 35,000 miles
This is the second time our headlights have burned out. Also the tail light. The car isn't that old and is not driven but a few miles a year now we have retired. The ignition at different time will not start it will just keeps turning like it is not getting gas. I brought this to the attention at the dealers when the car was only 35,000 miles but they said we didn't have our foot on the brake totally, well it still does it at 48,000 miles and we do have our foot on the brake; it doesn't do it everytime, but it does it aleast once or twice a week. We are just sitting in the car ready to go somewhere' we realize the warranity is out but when we told them it wasn't. the first headlight went out the first 15,000 miles. We have owned cars for 10 years and lights have never gone out. Can you help us with these problems?

- Seminole, FL, USA

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