CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
The timing chain broke and shrapnel destroyed engine while traveling at 65 mph on a freeway. The car immediately lost drive and had to coast through heavy traffic to the edge of the road. The Service Center said the engine had sucked in shrapnel from the chain and destroyed it.
The only fix was to put a rebuilt or new engine in it. Cost for a rebuilt engine was $5,815.18. Extended warranty covered it after fighting it for 2 months. I was able to prove I had changed oil regularly and followed all maintenance recommendations to the T.
Finally got my car back after nearly 3 months.
Then the transmission failed ... new complaint. This is my 3rd, and last Jeep. I will never buy another one and I will warn others against them until the day I die.
A D V E R T I S E M E N T S
The timing chain broke and shrapnel destroyed engine while traveling at 65 mph on a freeway. The car immediately lost drive and had to coast through heavy traffic to the edge of the road. The Service Center said the engine had sucked in shrapnel from the chain and destroyed it.
The only fix was to put a rebuilt or new engine in it. Cost for a rebuilt engine was $5,815.18. Extended warranty covered it after fighting it for 2 months. I was able to prove I had changed oil regularly and followed all maintenance recommendations to the T.
Finally got my car back after nearly 3 months.
Then the transmission failed ... new complaint. This is my 3rd, and last Jeep. I will never buy another one and I will warn others against them until the day I die.
- L G L., Roanoke, US