2nd and NEW fuel pump recall letter just received today on 12/24/19. I too have also been suffering with this extremely dangerous engine stall fuel pump relay related issue for a long time, even after the 1st recall.

Here's what the letter says: first the letter is from consumer assistance field operations FCA us LLC. Why does my vehicle need repairs? Our records indicate that your vehicle was included in a previous safety recall p 54 nhtsa 14 v - 5:30 or safety recall R09 nhtsa 15 v - 115. The remedy for the previous recalls was to replace the fuel pump relay if you had either of these recalls completed that install remedy relay is susceptible to silicone contamination on the relay contacts, which can cause the relay to fail. The fuel pump relay failure can result in a no-start condition or an engine stall condition if the vehicle is running. A vehicle engine stall while driving can cause a vehicle to crash without prior warning.

How do I solve this important safety issue? The remedy for this condition is not currently available. We are making every effort to finalize our remedy as quickly as possible and will service your vehicle free of charge parts and labor. FCA US will contact you again by mail with a follow-up recall notice when the remedy is available. Once you receive your follow-up notice, contact Chrysler Jeep Dodge or Ram dealer right away to schedule a service appointment.

Good luck to us all! Thanks Craig.

My 2012 Grand Cherokee Overland v8, purchased new and now with almost 100,000 miles on it, has stalled several dozen times over the years. It did not do this for the first several years that I owned it, but now it will stall 2-3 times over a two week period and then not stall again for a month or two, and then stall several times over a short period of time. Repeat. Repeat. Repeat.

The most recent stall occurred today, which led me to this post.

After several attempts to fix it by keeping it overnight, the dealer asked if they could keep the car for a month, letting their tech drive it home every day and they couldn't duplicate the problem over that long of a period.

There are no error codes being reported -- not on a single stall. Doesn't seem to matter is gas is full, empty, or in between. I took pictures of my dash for many of the installs and after reviewing their seems to be absolutely no gauge that would provide clues to the cause.

The stalling ALWAYS occurs when I am braking from 40 mph or higher and braking fairly quickly. Not urgently, just a smooth short stop that is NOT abrupt. For example, I may suddenly see a green light change to yellow and decide that I should stop and so I stop a bit quicker than normal. However, I can't duplicate the problem by trying to stop quickly....it just does it when the stars align.

This has been occurring for several years now, but at first it only occurred whenever I was turning left and stopping quickly. Then it started when I would turn right and stop quickly. Now it happens when I am just going straight and stopping.

It is odd because when it first started it stalled the first three or four times at the same intersection, which was about 5 miles from my house. Now when it stalls it typically also does it at the same intersection, or one of several intersections. It has stalled three times this year at the turn into the parking lot of my job (about 5 miles from home).

Although it most often stalls in the morning, it has also stalled on the way home. Hot temps, freezing temps, rain, shine, etc. does not seem to impact whether it stalls or not.

For the past three years I won't let anyone in my family drive it other than me as I almost got hit once as it stalled while turning through a six lane intersection and the car stopped mid-intersection and I was nearly hit by a big rig, and several other times it has stalled while turning and I almost hit other cars due to lack of steering control.

It is absurd that Chrysler can't figure out this problem as someone is going to get hurt if they can't do something about it. The dealer keeps telling me to bring it in but since they can't duplicate the problem there is no point as they have no ideas on what the problem is.

Note: The dealer has replaced emission control parts, a relay on the fuel pump, the fuel pump wiring, and I think they even replaced the fuel pump itself at one point. Nothing fixed it.

Update from Nov 11, 2022: GOOD NEWS! IT IS FIXED!

In 2021 the dealer kept my car for FIVE MONTHS trying to fix the problem. They could get it to stall just like it did when I drove it, and after replacing all ignition coils, the crank shaft sensor, an RPM sensor, and trying a bunch of other things they thought they had fixed it.

I picked it up and on the way home it stalled again. DOH!

So, I drove it for a couple of months and it stalled about a dozen more times and so I brought it back in again. This time they kept it for two months and FIXED IT.

After the dealer working with the Jeep engineers, and after replacing everything else that it could possibly be, Jeep suggested that they try to replace the throttle body. What? Throttle body? What would that have to do with it?

Well, the replaced the throttle body and it has never stalled again. I have driven it for about 3000 miles over the past four months and not a single stall (it was stalling about 1-3 times a week before that).

I appreciate my dealer working so hard to fix it, but this should not have taken to long -- surely (based on this forum) other people have had their Jeep Grand Cherokees stall too! This 2012 Grand Cherokee V8 has about 110,000 miles on it now, and this problem has been occurring for at least the last 80,000 miles with no one being able to resolve it before now. Thank you to Rick Hendrick, but I am disappointed in Jeep as a corporation. (Note: I had filed an official grievance with Jeep's corporate office and with the NTSB over 18 months ago and neither of them were of any help!). In fact, I filed TWO with Jeep because after the dealer thought they had fixed it the first time (after 5 months in the shop) Jeep closed the complaint and would not reopen it -- they made me file a new one.

In any case, the throttle body is only a couple of hundred bucks. Not sure of the labor to install it as they covered it under my extended warranty, but I suspect it is not that hard to install based on how small it is.

Gheez!

Update from Nov 11, 2022: The dealer replaced the throttle body and it fixed the problem.

The Grand Cherokee has stalled at idle speed about 10 times in the same 2 locations while making a right hand turn. This problem has been ongoing for approximately 6 months. The last 2 times it's stalled has been within the last 2 weeks at both locations listed below. It has only happened in the morning after it's been sitting in the driveway overnight. The gas gauge has been at all different levels.

When the engine stalls no lights flicker, the radio stays on and the AC fan continues to blow. You hardly know it's stalled except for the fact that the power steering no longer works. Once I get to a stop I put it in park, press the brake and it starts right back up. It has never stalled after the first stall on my trip and doesn't sputter or show any error notifications on dash after I restart it or during the engine stall itself.

* 1st location the stall has happened at about 8 times and is exactly 2 miles down the road. I would have gotten to a speed of approximately 50-60 mph before the right hand turn.

* 2nd location is 14.5 miles away and I would have gotten to a speed of approximately 70 mph before the right hand turn. It has stalled at this location 2 times.

The rest of the trip up until these 2 points is a straight stretch of highway where I don't get down to idle speed.

We have brought it into a repair shop twice to address this issue. The 1st time they were unable to get the engine to recreate the problem. The second time we brought it in they were able to get it to recreate the problem a couple times and thought it was a kinked hose into the engine causing the engine to automatically shut off. They explained the engine had an automatic fail safe because it has tow capability and if it detected stress it would shut off. They did something so this hose wouldn't kink and it didn't stall for approximately 2 months. They did note that the engine is burning oil,they found no leaks and it was low when dropped off. I have been checking it weekly and have had to put a quart in periodically.

This has only been a problem over the last 6 months at most but prior to this it was brought into Jeep dealerships for not starting, not stalling but not starting up. The engine would continue to turn over but wouldn't start. That problem was a recall of a part and was addressed but this issue has happened a couple times over the last few months.

Bringing to the dealership to see if this issue can be resolved. Will update all if a solution is found.

Last week my wife was driving home and turned left onto our street. When she pushed on the brake pedal, the Jeep died and she almost hit another car. She told me about it and I started looking for similar issues online and I found this site. She said the car had only stalled once before and it was months ago.

After reading all your posts, I found a post that mentioned the PCM screws being too long. So I added washers to the four cover plate screws and hoped it was fixed. The next day the Jeep stalled three times in about ten miles. My wife was really shook up and wanted to sell the vehicle immediately.

That night I looked at the PCM. When I had added washers, I had moved the Fuel Relay (recall work, done by the dealer) wiring to get access to the PCM cover. When I finished I had just pushed the wiring back into place and closed the hood. I started thinking about the multiple stalls that day. If the connection to the fuel relay were loose, it would shut off the fuel pump and kill the engine, plus it would not generate a code, because nothing went wrong with the system, the pump just lost power for a second.

When I started moving the fuel relay, I could hear the pump power on and off as I moved it. I took the relay apart and filled the plugs with dielectric grease and reconnected the relay. Then I zip stripped the relay and all of the wiring to the fuse panel, so nothing moved. And guess what, it worked.

We have been stall free for over a week now. The dealership did a poor job of securing the relay, it was just hanging there and moving when ever the vehicle slowed or turned. Check the relay and see if it is just hanging. If it is, secure it and see what happens.

My 2012 Jeep Grand Cherokee would randomly stall while slowing down and turning left. I could be turning in an “s” curve, slowing down for a stop sign with the intention of turning left, or slowing for a stop light in the left hand turn lane. I began to keep track of details about the Jeep and any commonalities of the stall. I discovered that the stalls occurred on my first drive out for the day with fresh gas in the tank. Typically it would be the day after a fill up, but always with at least 3/4 in the tank. The dealer could not figure out the problem, because of the randomness of the issue. When I brought it in for the third or fourth time, I happened to fill the tank to full. I explained the commonalities of all the stalls. The mechanic discovered that there was liquid fuel in the vapor line of the gas tank. The gas tank and charcoal canister were replaced on the Jeep and it hasn’t stalked since. Luckily I had an extended warranty. I hope this helps you, because it was pretty scary not knowing when the Jeep would stall, especially when crossing traffic.

Update from May 2, 2018: Update: the new gas tank did not fix the stalling issue. I am still having the same problem.

Update from Nov 13, 2018: My father, a retired GM mechanic, came to town and while he was here he cleaned the throttle body on my Jeep in an attempt to help me solve the stalling issue. It’s been seven months and my Jeep hasn’t stalled. I am hoping that this is the magic answer.

Like I said before, I LOVE my jeep very much but I am very disappointed in this line of Jeeps. Although I am hearing that this is a common problem with all Chrysler vehicles. I purchased this vehicle used three years with no problems and now it's like what the hell is going on, they can not seem to be able to fix my problem. I took my vehicle to an independent mechanic who did a diagnostic test, stating that I need to replace the TIPM. I took the vehicle back to the dealer that only changed the fuel pump relay on Dec 11th. It was good for five days and on Saturday Dec 16th in the middle of driving the jeep started to freeze up and within seconds it cut off. I waited about 15 mins before trying to start it and it started. About 50 feet it shut off again. I had to leave it in a public parking lot until today (Sunday). I do not understand why this is not a recall part seeing that so many of your vehicles have the same problem. I had to have me jeep towed to the dealer today, hoping that they will be able to fix my problem tomorrow (Monday) at no cost.

I have a 2012 Altitude. Sometimes when I am driving the engine will cut out. There are no warnings, no glitches in the electrical components or anything. The only way I know the engine cuts out is that there is no response from the gas pedal and I lose power steering.

I have to shift into neutral, ease on the brake, press the start button, and then when it restarts I shift it back into Drive and pick up where I left off. Doing all of that on an on/off ramp at speed in pretty scary without power steering and traffic barreling down on me.

Like I said, there are no glitches in the lights or anything. No Codes or engine lights or anything. I bought it in Sept 2016 and its been in the shop about 9 times. They cant even get the problem to happen, let alone fix it.

I emailed the Jeep and Fiat CEOs for a paper trail in case i got into a wreck- wanted to cover my *- and they responded. They said they'd pay for my rental car every time i brought my Jeep in for service on this issue. So that has limited me to bringing it into the dealer. They are giving me a number to allow me to purchase a new Jeep at employee cost, but, considering I bought a 2012 in 2016, I can't afford a 2017 model. I'd have to sacrifice a LOT of my current options to try to find a vehicle priced to maintain my current payments.

I've checked car fax and the car was maintained VERY WELL. All recalls were taken care of-including a fuel pump recall.

This has happened from all speeds. It happened to me while driving around 70mph, 30mph, and even after i came to a red light, and the light turned green, i pressed the gas and got nothing...

The only thing that i have noticed, and I'm not even sure i really noticed this, but if i'm driving hard, and go from fast to slow quickly, but not slamming on my brakes, kind of like flying down the street and then the light turns so you gotta come to a stop soon. i hope that makes sense. I'm not even sure this has anything to do with it.

I have aftermarket HIDs installed (DDM Tuning with Canbus plus or whatever it is) However, It's happened day or night, lights on and lights off.

I'm not sure what to do. I love my Jeep but I cant risk myself or my family's safety! I'm so damn frustrated.

Has this happened to anyone? Does anyone know how to fix it? If it has happened to you, was it fixed? What was your issue?

Please help on this.

PLEASE HELP! There must be SOMEONE at Chrysler who cares about the safety of their customers. I too, drive a 2012 Jeep Grand Cherokee that randomly STALLS! I have dealt with Chrysler Customer Service too many times to mention, had several Case Numbers and had my Jeep into the dealership at least 10 times for this same problem. They have replaced the fuel pump, coils and spark plugs, power train control module, fuel pump relay (twice) and yes, my Jeep still stalls. I am in the process of trying to get a "Flight Recorder" installed at the dealership to try to get a little more information - but this too is a fight.

I am paying an awful lot of money each month to be driving this vehicle, and I don't believe that I should have to pay for a rental while they are trying to figure out why it stalls. I am becoming more and more afraid to drive my Jeep each day. I could never sell this vehicle to anyone knowing the dangers of driving it. I truly believe that if I could speak to the right person at Chrysler, this problem would taken a little more seriously and hopefully resolved. So, if you know who that person might be, please contact me! Been dealing with this for over a year now. STALLING IS DANGEROUS!

Attempted to buy a midsize SUV for my 16 year old son to be safe in. Mullane Motors Lockport NY provided this Grand Cherokee which looks awesome, but has stalled 9 times since it was bought 3 months ago while driving in traffic. First time it occurred I was driving from a stop light, thought I was a rookie with the remote start and wrote the problem off. My son had it do the same thing 7 times and assumed it was because he didn't yet use the remote start right, and didn't tell because he knew the hardship we experienced buying him the vehicle.

The ninth time if my son was driving he would be dead....I was entering a turn off a 55MPH road and mid turn the car died, brakes, steering all gone...it took all my strength to guide my vehicle off the concrete median as I was approaching entering traffic and cross a lane to guide it to the shoulder. I am convinced if my son was driving he would not have had the strength or knowledge to avoid the oncoming traffic and would be dead or hurt.

Brought to dealer, same as everyone else...couldn't recreate the problem, no relevant codes. Idea was to replace the TIPM and split cost 50/50...even though service wasn't sure that was the problem. Beware of buying a used 2012 Jeep Cherokee!!!! I have had 6 Chrysler?Jeeps and will never purchase another with the lack of a good solution from dealer or guidance from Chrysler

slowing down from a 45mph road and Taking a left turn the vehicle stalled but no warning lights came on. The power steering went out there was no forward power. Fought the car to the side of the road and put it in park. Turned it off and on and it worked fine the remainder of the day. I saw several posts on here with a same issue that reoccurs. I thought maybe it was a one time deal now I am concerned this is going to be an ongoing issue. This is extremely dangerous as my wife drives the car and is not able to stop or steer it when this happened. Is there any fix out there yet?

Jeep Grand Cherokee Ltd with 80,000 miles. Driving at 45 and noticed a little loss in power, like a "miss." In two miles the car was dead at an intersection. Car restarts and revs, but has no power and will stall if put in gear. Took to a dealer, they replaced fuel pump, then said there was no compression in two cylinders. I mentioned the extended warranty for 2012 Jeeps and they said it was different cylinders and it wasn't covered. Information from the internet indicates the single exhaust causes the left side cylinders to fail. Dealer said repair cost would be $8000.

I'm confused if this is covered by Chrysler or not?

I was driving down a busy road in our town today. The battery light came on. Approximately 10 minutes later while still driving, the lights on dash started flashing on and off, seatbelt alarm started going off, windshield wipers started working without turning on. The radio turned off. I lost power steering. The vehicle shut off while still driving down the road. I had no power brakes--seemed to almost stop working. I was fortunate to get on side of road in grass to keep from getting hit by another car. Vehicle then was completely shut down--door locks would not work- Tried to put key fob in ignition and could not get it back out--was unable to get back gate opened. I had to have car towed to dealership where I was told it was the alternator which in turned destroyed the gel type battery. I was also informed this was not covered under the alternator recall due to not matching my VIN number. I was first quotes was around $2,000 to cover the damage. I am very upset due to the fact that there could have been a serious car accident today. I am thankful my child was not in the car with me. I think it is terrible that the recall does not include the alternator in this 2012 Grand Jeep Cherokee when the description of what "could" happen DID happen to me today. I feel that Chrysler/Jeep should cover this damage in the recall of the alternator.

Car stopped in the middle of the road. Multiple warning lights were flashing, including the seat belt light, ride level light, engine light. The engine started gasping and a smell of burning electrical entered the car. The car would not restart. If this had happened at speed or on the interstate, it could have been life threatening. I had the car towed to my local Jeep dealer. I was notified that the alternator had gone out and would need to be replaced. Since it was the 180 amp alternator, it was not covered under the recall, which applied only to the 160 amp unit. The price would be $1,061.00 to be replaced. At that point, short of having it towed to another garage, I was a captive audience. I feel I was gouged on the labor and on the part. The replacement should have taken no longer than 30-45 minutes by a competent mechanic, and the part should have been hundreds less. The problem I experienced with this alternator was exactly the problem explained in the explanation for the recalled model. Calls to Chrysler were useless. This is my 6th Jeep, and my 3rd from this dealership. I was considering a new Jeep, but that is on hold, and if I do buy another, it will definitely not be from this dealership.

TIPM was replaced under warranty 7k miles ago. This pile of garbage about killed my family as it died at speed in interstate rush hour traffic with a full tank of gas. No power steering, etc. It is clearly the TIPM. It wouldn't start after repeated tries with warning lights all across the dash. It just cranked and cranked. I eventually shifted to neutral and it started. I got it home and shut it off. Started it back up and it idled rough, backfired profusely and all warnings lit up on the cluster. I disconnected the battery and let the computer reset. After 10 minutes I reconnected and it fired up as if nothing ever happened. It has started normal on the last 10 attempts while in the garage. I am supposed to leave town in 2 days - round trip 400 miles. I guarantee I will not be taking this and have to find alternate transportation. I have had the worst service with my local dealer, Dewey Dodge, who are careless and have no basic understanding of customer concerns. My prediction is they will tell me they cannot recreate the problem and will force me to leave with the death mobile. They have done this to me with prior complaints. A Jeep Grand Cherokee should only be purchased as a gift for your mother-in-law.