Takata recall my visor caught fire while I was driving, vehicle shakes when stopped, check engine light remains on after numerous maintence check ups

- League City, TX, USA

The 2012 Jeep Grand Cherokee will crank with no start. The Jeep refuses to fire up, it will crank for long periods of time but will absolutely not start up. Could be an electrical issue or fuel pump relay or engine. Seems a lot of friends of mine are having the same issue with this very same model. Please help me with the defective car.

- Houston, TX, USA

The contact owns a 2012 Jeep Grand Cherokee. While driving out of a public parking lot, the vehicle stalled without warning. The contact shifted the gear into park and was able to restart the vehicle. The contact drove home, but the vehicle failed to start again. The contact called monroeville Chrysler Jeep at (412) 856-1422 (located at 3651 william penn hwy, monroeville, pa 15146) and was advised to schedule a diagnostic appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,000.

- Pittsburg, PA, USA

While braking to take a right turn (braking from ~40mph to 15mph) power steering was lost. Fought the car around the turn, then pressed the accelerator, nothing happened. Looked at the tachometer and it shows 0rpm, tried to brake further and now have no brakes. Coast to a stop. No warning lights showed. All electronics were functioning normally. Placed car in park then started as normal. Model year is 2012Z has 130000 miles. This has never happened before. No indication whatsoever of any problem previously

- Kennebunk, ME, USA

Vehicle randomly shuts off while driving. No indications of problem as far as warnings. Loses all engine power, power steering, power brakes. Happens when slowing. Once shifted to neutral or park, it will restart without issue. Intermittent dangerous problem. No faults active, no diagnosis to be found. Vehicle is up to date on recalls as far as we can tell. Concerns for safety are present. Vehicle currently has 128929 miles, but this has happened 3-4 times a year randomly since we purchased it at 33K in 2014.

- Breinigsville, PA, USA

I had a recall on alternator which I had recall on and didn't received a letter in the mail. So one day I was driving with my family and I smell smoke coming my hood which I thought my car was on fire so I pull over and got out the car and call road side service to tow my car to championship of Decatur. They fix the recall on the alternator and didn't replace my battery which was low. They charge my battery and everything was fine so I pick my car up and when down the street for 4 miles and my car cut off again so I had to get to auto zone to get a battery. I have a new battery and alternator and my Jeep is still no powering on. I do not feel safe driving my vehicle anymore I have a 1 year daughter and another baby due any day now. So how can we resole this issue its not safe having a electrical system problem.

- Decatur, AL, USA

The contact owns a 2012 Jeep Grand Cherokee. While driving 45 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. Lou fusz Chrysler Jeep Dodge Ram Fiat (3480 state hwy K, O'fallon, mo 63368, (636) 442-8100) was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the failure was intermittent. The manufacturer was not notified of the failure. The approximate failure mileage was 87,164.

- St.Charles, MO, USA

The engine turned off while I was driving. The only explanation is that the battery in the key died. I was extremely lucky that I did not get in an accident. Please let people know. This is extremely dangerous.

- South Orange, NJ, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle experienced multiple failures, such as the four wheel drive and windshield wipers would activate independently, the traction control and engine indicators illuminated, and the key fob failed to start the engine. The contact replaced the vehicle battery herself; however, the failures persisted. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failures. The failure mileage was 118,000.

- Benson, NC, USA

2012 Jeep Grand Cherokee. Consumer writes in regards to vehicle brake booster recall repairs. Consumer sent additional correspondence. The consumer stated on 02/15/2018 the vehicle stalled without warning making the vehicle inoperable. The dealerships resolution was replacing the electro-hydrualic power steering and the amp alternator per recall.

- Charlottesville, VA, USA

2012 jgc,54K miles. I appear better off than some, as my Jeep's only real issue, at the moment, is that it cranks but wont start. Disconnecting the battery and leaving it for an hour will re boot the tipm and car will start. Dealership singularly unhelpful, and Chrysler customer service declined to help. I can see why.

- Newport, RI, USA

With only 50,800 miles check engine light produced several codes. I took this vehicle to 3 different places for a diagnostic test. They said it was power steering / A/C coolant leaking. With the 2nd diagnoses they found a leak with the auxiliary cooler (transmission fluid). So I had a complete transmission flush work done, but it's still leaking..

- Albany, NY, USA

Coolant on Jeep went to 245 red light went on.white smoke with bad smell out of the exhaust and no heat.burning smell outside of car..took the car to petboys. They filled it with antifreeze and said it could be the head gasket..took it to Jeep dealer ran test said it was fine...4 days later went to 245 again burning smell and white smoke out of exhaust.. filled it with antifreeze again.drove on highway and local streets...I'm afraid the Jeep will go on fire..please help, me..thank you

- Toms River, NJ, USA

The contact owns a 2012 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled without warning on more than one occasion. The vehicle was taken to an unknown dealer in Chicago, Illinois where the vehicle was repaired with unknown parts, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.

- Chicago, IL, USA

Engine randomly stalls for no reason while in motion, leaving the car coasting with no power brakes or power steering. Once the car is brought to a stop, it will start back up and continue driving as if nothing was wrong. Internet searches reveal that it is a common problem afflicting these models with no clear solution.

- Elizabeth, CO, USA

Purchased used 2012 Grand Cherokee overland w/94637 miles on January 27 2018. On January 31 at 8:50am after driving two miles I came to a stop at a stop light and while waiting for light change the engine died. No warning lights - the only indication was RPM dropped to zero. Put vehicle into park and restarted without a problem. Continued driving for the remainder of 32 mile trip. Again on February 2 2018 the same thing occurred while my wife was driving. She came to a full stop and while waiting for signal light to change the vehicle engine quit with no warning lights. On both occasions this was the first trip of the day in the early morning ambient temperature of 55 degrees on dry pavement on city streets. Both times the vehicle was restarted without a prolem and the trip continued without interruption. Vehicle is scheduled at folsom lake Jeep dealer for investigation.

- Folsom, CA, USA

This is not the first time this has happened owned car since Oct 17 the engine stalls in the middle of driving has happened 6 times. A near miss twice of hitting a tree. You loss power steering when this happens. Took to dealer and they cant find anything wrong. Taking it back tomorrow 2/1/18 to do a diagnostic test and keep the car until it does it. Very dangerous to drive! Jeep do something about it! listen to the complaints on the internet! seems very common practice for Jeep

- Bridgewater, NJ, USA

Was driving back from Florida to pa when the alternator went on the vehicle. The engine was smoking and we lost all power to the vehicle. Had the vehicle towed to a dealership in North charleston, SC.

- Grove City, PA, USA

At approximately 50,000 my vehicle developed an exhaust leak.

- Fountain Valley, CA, USA

At approximately 60,000 miles, both engine mounts failed. The problem presented as a rough idle condition but was actually the motor mounts.

- Fountain Valley, CA, USA