CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
10.0
really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
9,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 10 mph, an abnormal burning smell emitted into the vehicle. The contact stated that the interior lights were turned on, but failed. The vehicle was taken to a dealer where it was diagnosed that the wiring harness and headliner burned and needed to be replaced. The vehicle was previously repaired under NHTSA campaign number: 14V391000 (electrical system). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 18,000.
The contact owns a 2012 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system: Wiring). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Shreve, OH, USA
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A D V E R T I S E M E N T S
- Wantagh, NY, USA