CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
10.0
really awful
Crashes / Fires:
5 / 83
Injuries / Deaths:
3 / 0
Average Mileage:
42,548 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle shuts off after starting, ticking from engine at random speeds, runs rough at random speeds during different times. I took it to my dealer because of this and they said that it sounds like the fuel pump relay is failing and can cause me to crash/stop in the middle of the road suddenly and that theres been a recall for this for almost a year but they cant help me or fix my car because theres no parts. I am now afraid to drive at all
Yo venia de una cita entonces pase a una tienda Y apague la camioneta despus que regrese a la camioneta al intentar encenderla, la camioneta no encedia hasta que segu intentando como a el tercer intento encendi Y sigui funcionando con normalidad el problema aqu ES que no me marca ningn cdigo de error Y despus de esa fecha me contina fallando de la misma forma solo que cada vez ES ms frecuente
Tla* the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of nets campaign number: (electrical system) however, the part to do the recall repair was unavailable. The contact called hall Chrysler Dodge Jeep Ram Virginia beach (3152 Virginia beach blvd, Virginia beach, va 23452; (877) 475-0721) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact and wife both had experienced a failure. Vine tool confirms parts not available. Consumer stated vehicle would stall when pulling away from the stop sign leaving them broadside to oncoming traffic.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Soon after receiving the letter, the contact stated that the vehicle would shutoff without warning soon after start-up. He also stated that an abnormal ticking noise could be heard upon start of engine. The noise would continue while driving at various speeds. The contact then took the vehicle to an independent mechanic who informed him that the failure could possibly be linked to the fuel pump relay. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer had been notified of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The fuel gauge on my vehicle was not working. I took the car to berglund Jeep Chrysler Dodge Ram dealership in roanoke, va for recall 19V-813 (manufacturer recall V62), just in case the fuel pump relay was causing the issue. They refused to perform the recall due to lack of availability of the part, though I was told that the part would take 5-7 days to arrive when I made the initial appointment. They also did not perform an interim repair to address fuel pump failure (they offered to fix the fuel pump for $2100). The dealership refused any further communication to address my questions and concerns about the recall/when the part would be available.
- Richmond, VA, USA
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The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated it has been happening more frequently and has not been repaired.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called shively motors Dodge Chrysler Jeep Ram of shippensburg (608 w king St, shippensburg, pa 17257, (717) 532-4136) and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving home the alternator failed and caught on fire. The contact pulled over into a tire stop and they put out the fire. The vehicle was then towed to a dealer classic Chrysler Dodge Jeep Ram Fiat of arlington (1111 I-20 frontage rd, arlington, tx 76018 682-206-3532). They stated that there were no recalls on the vehicle. They replaced the engine and that caused damage to the vehicle computer. The burnt alternator and PCM were replaced as well. These repairs were at the contact's expense. The manufacturer stated the same that there was no recall and gave the contact a case number. They called the contact back later and said they would not do anything else for the contact. The failure mileage was 140,000.
The contact owns a 2012 Jeep Cherokee. The contact stated that while driving 50-55 mph, the vehicle hesitated and stalled without warning. The vehicle was restarted. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to hunter Dodge Chrysler Jeep Ram (1130 auto mall dr, lancaster, ca 93534(661) 948-8411) who stated that the remedy parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 150,000. VIN tool confirms parts not available
In 2019 my engine light went on with code P0520 - oil pressure sensor. I replaced the oil pressure sensor and the engine light came back on a month later with the same code P0520, so I replaced the oil pressure sensor for a second time. Less than a month later I began getting a generic code P06dd. I have sense replaced the oil pressure sensor a 3rd time along with the oil filter housing and oil pump. It was fine for about a week but then code P0520 - oil pressure sensor returned. There issue is not mechanical and no one has been mechanical as all of the parts associated with the code have been replaced repeatedly. Nobody is able to resolve it and I cannot pass inspection until they do.
I have had severe electrical problems with this car. The car randomly shuts down while I am driving which puts me and my family in very dangerous situations. It looks like there is a recall intended to address this issue but it sounds like they do not have a solution yet. The issue is getting worse and worse and I am not in a position to buy a new car right now. What do I do? (recall related incident)
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Airpark Dodge Chrysler Jeep (7801 E. frank lloyd wright blvd, scottsdale, AZ 85260) was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Dan O'brien Chrysler Dodge Jeep Ram (175 pelham St, methuen, MA 01844) was contacted and confirmed that the part was not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I have a 2012 Jeep Grand Cherokee that is under a recall V62?NHTSA 19V-813 for an issue with the fuel pump relay. The manufacturer does not have a remedy yet for this issue. I have had difficulty starting the vehicle while stationary for 3 days in a row. On the fourth day, I am now unable to start the vehicle, while stationary.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to the rossi Chrysler Dodge Jeep Ram located at 411 NJ-31 S, Washington, NJ 07882, where the technician stated that there was an unknown light on the dashboard which was fixed. The failure recurred. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the technician stated that the remedy was unavailable. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 165,000. VIN tool confirms parts not available.
The contact owns 2012 grand Jeep Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer rossi Chrysler Dodge Jeep Ram (411 NJ-31 S, Washington, NJ 07882) was contacted and confirmed the part was not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power and stalled without warning. The vehicle was taken to the westgate Chrysler Dodge Ram located at 6421 old westgate rd, raleigh, nc 27617, where the fuel pump was replaced under NHTSA campaign number: 15V115000 (electrical system) however, the failure recurred. The vehicle was taken back to the same dealer and the contact was informed that the VIN was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Sykesville, MD, USA