The contact owns a 2012 Jeep Grand Cherokee. The contact stated that from to time to time the vehicle failed to start from a cold start. The contact had to wait and attempt to restart the vehicle. An independnent mechanic checked the vehicle and found nothing wrong. The mechanic suggested that the contact use fuel injector fluid to aid in starting the vehicle which worked for a short time. The contact called sterling heights Chrysler Dodge Jeep Ram (40111 van dyke ave, sterling heights, mi 48313 (586) 413-9610) and was promised a callback that never happened. The recurred and the vehicle was restarted after nine attempts. The vehicle was towed to an unknown dealer and the contact was informed that there was an interim fix however, it was not guaranteed to fix the issue. The contact retrieved NHTSA campaign number: 19V813000 (electrical system) while researching the issue. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.

- Downers Grove, IL, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electric system) however, the part to do the recall repair was not yet available. The local dealer mckinney Jeep located at 700 S. central expy, mckinney, tx 75070 was notified of the issue, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact indicated the vehicle experienced the no start condition listed in the recall summary. The cause of the failure was not yet determined. VIN tool confirms parts not available. The failure mileage was 95,000.

- Anna, TX, USA

2012 Jeep Grand Cherokee. In regards to fuel pump relay safety recall NHTSA recall #19V-813 & manufacturer recall #V62. The manufacturer exceeded a reasonable amount of time completing the recall repair. Jeep has experienced shut-off while driving on freeway but nobody injured. Brought vehicle to dealer and they replaced fuel relay again but was informed that there is still no part or fix from manufactuer.

- San Juan Capistrano, CA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle shut-off without warning. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Bill luke Chrysler Jeep Dodge Ram (2425 w. camelback rd, phoenix, AZ 85015) was contacted and the vehicle was taken the vehicle to have a temporary fuel pump installed in the vehicle. Despite the temporary replacement, the failure persisted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Glendale, AZ, USA

I was passing a slow moving truck on a 2 lane highway when my Jeep lost power for several seconds. I came very close to a head on collision. The Jeep has had a no start problem since I purchased it 5 years ago. It has been in dealership service departments multiple times for the issue with no resolution when still under warranty. All online research points to a defective tipm and there are related recalls. The current open safety recall is number V62 with fca for the fuel pump relay which is part of the tipm. The loss of power is one issue that can be caused by the faulty tipm, as well as the no start problem my Jeep has had the entire time I've owned it. I contacted fca recall assistance center and opened a case, informing them that I almost had a head on collision due to their defective product with an open recall. They told me there was nothing they could do but notify me when a fix was available. This recall was issue almost a year ago and involves life safety. I have no choice but to continue driving a vehicle that almost killed me 2 days ago because fca refuses to fix a defective part for several years.

- Elgin, IL, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated the vehicle hesitated to start however, was started after several attempts. The check engine and air bags warning lights were illuminated. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to piedmont Chrysler Dodge Jeep Ram (4015 clemson blvd, anderson, SC 29621 (864) 305-4234) who stated that the remedy parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 130,000. VIN tool confirms parts not available.

- Piedmont, SC, USA

Vehicle shuts off after starting, ticking from engine at random speeds, runs rough at random speeds during different times. I took it to my dealer because of this and they said that it sounds like the fuel pump relay is failing and can cause me to crash/stop in the middle of the road suddenly and that theres been a recall for this for almost a year but they cant help me or fix my car because theres no parts. I am now afraid to drive at all

- Sykesville, MD, USA

Yo venia de una cita entonces pase a una tienda Y apague la camioneta despus que regrese a la camioneta al intentar encenderla, la camioneta no encedia hasta que segu intentando como a el tercer intento encendi Y sigui funcionando con normalidad el problema aqu ES que no me marca ningn cdigo de error Y despus de esa fecha me contina fallando de la misma forma solo que cada vez ES ms frecuente

- Port Lavaca, TX, USA

Tla* the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of nets campaign number: (electrical system) however, the part to do the recall repair was unavailable. The contact called hall Chrysler Dodge Jeep Ram Virginia beach (3152 Virginia beach blvd, Virginia beach, va 23452; (877) 475-0721) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact and wife both had experienced a failure. Vine tool confirms parts not available. Consumer stated vehicle would stall when pulling away from the stop sign leaving them broadside to oncoming traffic.

- Virginia Beach, VA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Soon after receiving the letter, the contact stated that the vehicle would shutoff without warning soon after start-up. He also stated that an abnormal ticking noise could be heard upon start of engine. The noise would continue while driving at various speeds. The contact then took the vehicle to an independent mechanic who informed him that the failure could possibly be linked to the fuel pump relay. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer had been notified of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- West Haven, CT, USA

The fuel gauge on my vehicle was not working. I took the car to berglund Jeep Chrysler Dodge Ram dealership in roanoke, va for recall 19V-813 (manufacturer recall V62), just in case the fuel pump relay was causing the issue. They refused to perform the recall due to lack of availability of the part, though I was told that the part would take 5-7 days to arrive when I made the initial appointment. They also did not perform an interim repair to address fuel pump failure (they offered to fix the fuel pump for $2100). The dealership refused any further communication to address my questions and concerns about the recall/when the part would be available.

- Richmond, VA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bethesda, MD, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated it has been happening more frequently and has not been repaired.

- Wilmington, NC, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called shively motors Dodge Chrysler Jeep Ram of shippensburg (608 w king St, shippensburg, pa 17257, (717) 532-4136) and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shippensburg, PA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving home the alternator failed and caught on fire. The contact pulled over into a tire stop and they put out the fire. The vehicle was then towed to a dealer classic Chrysler Dodge Jeep Ram Fiat of arlington (1111 I-20 frontage rd, arlington, tx 76018 682-206-3532). They stated that there were no recalls on the vehicle. They replaced the engine and that caused damage to the vehicle computer. The burnt alternator and PCM were replaced as well. These repairs were at the contact's expense. The manufacturer stated the same that there was no recall and gave the contact a case number. They called the contact back later and said they would not do anything else for the contact. The failure mileage was 140,000.

- Grand Prarie, TX, USA

The contact owns a 2012 Jeep Cherokee. The contact stated that while driving 50-55 mph, the vehicle hesitated and stalled without warning. The vehicle was restarted. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to hunter Dodge Chrysler Jeep Ram (1130 auto mall dr, lancaster, ca 93534(661) 948-8411) who stated that the remedy parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 150,000. VIN tool confirms parts not available

- Lancaster, CA, USA

In 2019 my engine light went on with code P0520 - oil pressure sensor. I replaced the oil pressure sensor and the engine light came back on a month later with the same code P0520, so I replaced the oil pressure sensor for a second time. Less than a month later I began getting a generic code P06dd. I have sense replaced the oil pressure sensor a 3rd time along with the oil filter housing and oil pump. It was fine for about a week but then code P0520 - oil pressure sensor returned. There issue is not mechanical and no one has been mechanical as all of the parts associated with the code have been replaced repeatedly. Nobody is able to resolve it and I cannot pass inspection until they do.

- Washington, DC, USA

I have had severe electrical problems with this car. The car randomly shuts down while I am driving which puts me and my family in very dangerous situations. It looks like there is a recall intended to address this issue but it sounds like they do not have a solution yet. The issue is getting worse and worse and I am not in a position to buy a new car right now. What do I do? (recall related incident)

- Washington, DC, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Airpark Dodge Chrysler Jeep (7801 E. frank lloyd wright blvd, scottsdale, AZ 85260) was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Scottsdale, AZ, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Dan O'brien Chrysler Dodge Jeep Ram (175 pelham St, methuen, MA 01844) was contacted and confirmed that the part was not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plaistow, NH, USA