The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- North Andover, MA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The dealer stated that there was a waiting list and that they were only receiving two parts to perform the recall repair per week. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Inver Grove Heights, MN, USA

Symptoms are identical to recall W47, Where loss of engagement between transmission and the differential inside PTU (Power Transfer Unit)

- Spring, TX, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle would only start after several attempts. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V813000 (Electrical System) because the recall repair was already performed once. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,742.

- Albertville, AL, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while operating the vehicle in 3rd gear, the speed would suddenly reduce, and the vehicle would stall. The local dealer was notified of the failure. The contact received notification of NHTSA campaign number 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

- Indio, CA, USA

I was driving home from work and entering a highway merging into traffic at about 50mph, all was operating normally the Jeep was accelerating and I was turning the steering wheel to merge into the traffic. Suddenly without warning there was a noise from under the hood that can best be described as a "pop" which was followed by a burning smell and power loss. I managed to coast out of traffic and onto the shoulder of a 12 lane highway and called my roadside assistance who when they arrived immediately said it was the alternator without even lifting the hood. The incident occurred without warning on a major highway with busy traffic which could have easily resulted in an accident for myself and others. The Jeep was taken to the dealer who diagnosed an alternator diode failure, which also damaged the battery I had recently replaced. i authorized the repair which was accomplished without any issues, I have attached the paid invoice for this repair which totaled $874.06 +/-.

- Cape Coral, FL, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact indicated that on several occasions the vehicle would not immediately start-up. The approximate failure mileage was 74,000. Parts distribution disconnect.

- Shreveport, LA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact that while starting the vehicle, there was an abnormal clicking sound coming from the vehicle. The contact stated that the vehicle lost power and would not immediately restart. The vehicle restarted after waiting for a while. No warning light was illuminated. The contact stated that the failure recurred several times. The contact then received notification of NHTSA Campaign Number: 19V813000 (Electrical System) which he associated with the failure. The local dealer was contacted but was unable to schedule the recall repair due to the parts not being available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. (Recall Related Incident)

- Elk Grove, CA, USA

Driving and all the sudden all warning lights on and off, wipers came on slowly, radio and air shut off car completely died. Towed to a mechanic and alternator shot. Alternator and battery replaced only to immediately do it again as I barely made it home who-??s is 1.1 miles from the shop that fixed it.now completely dead

- Dallas, TX, USA

When purchased vehicle was told to take it to local dealer. Vehicle was taken to local dealer on May 2021. To this day, they claim that they are still waiting for parts. I am 80 years old and disabled and stressing big time because I keep receiving information on mail stating that my vehicle is not safe. I have called your number and all I was told that they are waiting for parts. Please help. Thank you.

- Live Oak, FL, USA

In the span of about 2 years, I have had the fuel pump TPIM safety recall performed about 3 times. I-??ve had a new fuel pump, battery, new alternator, power board installed, all out of pocket and my 2012 Jeep Grand Cherokee Hemi continues to randomly stall. The dealer always says there are no codes and basically cannot do anything for me at this point. Do I have to wait until I am in a serious accident before Chrysler does anything? Go on any jeep forum and I know I am not the only person experiencing this issue. This is a safety issue that needs to be corrected before someone is seriously injured or killed.

- Toms River , NJ, USA

There is an open recall for the fuel pump relay on my Jeep Grand Cherokee, [XXX]. I've called every dealership within 50 miles of where I live and all of them tell me that Chrysler has only allowed them to order parts for 1 vehicle a week and they all over 100+ vehicles backlogged, meaning if circumstances don't change it will be 2 years plus before my vehicle is repaired. Now I'm going to have to pay for temporary repair out of pocket as my vehicle is already intermittently failing to start due to the relay failing. This is ridiculous and Jeep needs to get their act together before someone gets killed when this relay dies at the worst possible time. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Spokane Valey, WA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving approximately 60 MPH, the vehicle slowly lost motive power. The contact veered to the side of the roadway and had the vehicle towed to the dealer. The dealer diagnosed that the power train control module had failed and caused the battery to become drained. The battery and power train control module was replaced. The contact stated that the diagnostic test and the failure experienced were related to the previous repair on January 20, 2019, of NHTSA Campaign Number: 17V435000 (Electrical System). The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.

- Herndon, VA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle within 15 minutes and drove to his destination. The contact called the local dealer and made them aware that the VIN was associated with NHTSA Campaign Number: 19V813000 (Electrical System) however, it was confirmed that the part was not yet available. The contact then called DeCozen Chrysler Jeep Dodge RAM (225 Bloomfield Ave, Verona, NJ 07044, (973) 744-2000) and it was confirmed that the part was not yet available. The contact continued to experience failure. The contact towed the vehicle to the first dealer and associated the failure experienced with the recall. The dealer confirmed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.

- Newark, NJ, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving, the vehicle stalled without warning. Additionally, the vehicle failed to start-up on several occasions. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The vehicle was taken to an independent mechanic and the contact was informed that the TIPM needed to be replaced. The contact called the local dealer who stated that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 77,000. Parts distribution disconnect.

- Flowery Branch, GA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Blacksburg, VA, USA

Engine stalls without warning causing full loss of power, including power steering and ability to brake properly... ends in engine failure as well. This has resulted in MULTIPLE CLOSE ENCOUNTERS AND LATELY IT CAUSED ME TO HIT THE CURB AND DAMAGED FRONT RIGHT WHEEL.. WILL IT BE ANOTHER CAR AND A CRASH NEXT TIME!"?"

- Dublin, OH, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled and shut-off without warning. On several occasions, the vehicle nearly crashed due to the sudden failure. The vehicle was taken to the local dealer who diagnosed that the failure was related to the NHTSA recall campaign number 19V813000 (Electrical System) however, the part was not yet available. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet notified of the failure. Parts distribution disconnect. The failure mileage was 112,000.

- Dublin, OH, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed that the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was jump-started. The dealer was contacted and informed the contact that the part was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,691. Parts distribution disconnect.

- Coronado, CA, USA

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle loss motive power and stalled. The failure mileage was 110,000. Parts distribution disconnect.

- West Granby, CT, USA