CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
2.2
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
70,585 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving approximately 5 MPH and when depressing the brake pedal, the contact heard a crack underneath the vehicle. The vehicle was towed to an independent mechanic and diagnosed with needing the sub frame bolts replaced. The vehicle was not repaired. The vehicle was then towed to a local dealer where it was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the entire dashboard was peeling, bubbling, and coming apart. The vehicle was taken to dishman Dodge Ram Chrysler Jeep (7700 E sprague ave, spokane valley, wa 99212, (509) 924-3250). The dealer stated that the failure was not covered under warranty because the mileage exceeded 75,000. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The contact was advised to take the vehicle to a dealer. No further assistance was offered. The approximate failure mileage was 75,000.
The contact owns a 2012 Jeep Grand Cherokee. The contact noticed that the dashboard and door panels were cracking. The vehicle was taken to the dealer (tate Chrysler Jeep Dodge frederick, 5629 buckeystown pike, frederick, md 21704, (301)-663-6126) where it was diagnosed that the carbon fiber panels and door applique panels were cracked. The manufacturer was made aware of the failures. The vehicle was not repaired. The failure mileage was 47,000. The VIN was not available.
2012 Jeep Grand Cherokee. Consumer writes in regards to lack of parts to fix sun visor vanity lamp wiring under recall. The consumer stated the dash rattled, the sunroof had to be fixed on several occasions, the glove box, alternator and engine head were replaced.
I was washing my car in my driveway while I was washing my car everything was fine. As I started to dry all of a sudden there was a large crack on my windshield starting from rear view mirror. I know I was leaning on the top of my car to wash and dry but I know I'm not large enough or strong enough to make this crack. I never leaned on the windshield ever. After reading other people's concerns with this situation I could have leaned on the car and added more pressure to an already pressure point to the vehicle. I called the dealer and spoke with a manager and he just said perhaps a rock I mentioned I would go over and show him. I took it to the dealer and they found no chip or anything that may have been the cause. I was told they would talk about it and let me know. I want to know one dealer had 75 windshield on back order. Perhaps this was a manufacturer defect and they are trying to sweep it under the carpet. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Saginaw, MI, USA