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Metal Frame Of Seat Pokes Thru Upholstery
2012 Jeep Grand Cherokee
This problem may be covered under warranty. Ask your Jeep dealer.
CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 62,000 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- dash is on order (1 reports)
- not sure (1 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2012 Grand Cherokee problem yet. Be the first!
A D V E R T I S E M E N T S
Just went out to lunch with a friend who said "What happened to your dash?". To my surprise my leather dash has completely separated across the entire front next to the windshield and has bubbled horribly. I love this ride and now I have to look at this horrible eyesore every time I drive. I called Jeep to see what they would do and guess what? They offered me the option to pay for all the repairs myself! Wow - such a thoughtful company. I drop $50K plus for a car with a beautiful interior that falls apart on its own. It's not wear and tear - it's a freaking dashboard that is never touched. Looks like I'll have to find a temporary fix with a car upholstery shop. Shame on you Jeep Chrysler.
Update from Jun 14, 2018: Well I decided to send an email to outgoing CEO Sergio and see if it would do any good. Much to my surprise I got a call from the executive complaint office and they agreed to cover the cost of a new dash. They contacted my local Jeep dealer and the dash has been ordered. Fingers crossed that there won't be any bad surprises.......
- Jeff R., Newberg, OR, US