CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
I have a 2011 Jeep Grand Cherokee (bought it in 2012), several months ago the key fob would not unlock the doors, thinking the battery needed replacing I did that. That worked for about a day. Then one day (it was raining) I came out of work and the windows were down! Can't tell you how upset I was because I thought I'd left them down! But NO.... now this has happened several times, the latest being yesterday and today!! This will also happen when I start to get out of the vehicle, the door locks will lock and unlock and then the windows will roll down!! Plus sometimes I come out to find the head lights are on! Also last week I had to have the motor mounts replaced and that's wasn't cheap! My vehicle is paid for and I DON"T want another vehicle. If I take it to the dealer ship it probably would not do it for them (more time off from work). Plus I've already taken it to them twice for recalls and then they tell me they don't have the parts, after I had set up an appointment to have the recalls taken care of, and I had to take time off work!! I am a single woman and work hard for my money and I am so frustrated at this Jeep I could scream. Just wonder has anyone else had these problems and if so how was it fixed?
A D V E R T I S E M E N T S
I have a 2011 Jeep Grand Cherokee (bought it in 2012), several months ago the key fob would not unlock the doors, thinking the battery needed replacing I did that. That worked for about a day. Then one day (it was raining) I came out of work and the windows were down! Can't tell you how upset I was because I thought I'd left them down! But NO.... now this has happened several times, the latest being yesterday and today!! This will also happen when I start to get out of the vehicle, the door locks will lock and unlock and then the windows will roll down!! Plus sometimes I come out to find the head lights are on! Also last week I had to have the motor mounts replaced and that's wasn't cheap! My vehicle is paid for and I DON"T want another vehicle. If I take it to the dealer ship it probably would not do it for them (more time off from work). Plus I've already taken it to them twice for recalls and then they tell me they don't have the parts, after I had set up an appointment to have the recalls taken care of, and I had to take time off work!! I am a single woman and work hard for my money and I am so frustrated at this Jeep I could scream. Just wonder has anyone else had these problems and if so how was it fixed?
- Wanda W., Darien, GA, US