CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
4.6
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,530 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the blower fan had become defective; as a result, the defroster failed to operate as needed. The contact initially took the vehicle to an independent mechanic who could not diagnose the failure. The contact then took the vehicle to a dealer where she was informed that the relay had burned out causing the TIPM (Totally Integrated Power Module) to fail. The contact was then given an estimate for the repair of the fan, the relay, and the TIPM. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving 50 MPH, the defroster system stopped operating as needed. The contact stated that it was difficult to see the roadway while driving. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown module to be replaced. The vehicle was not repaired. The contact also noticed an oil leak near the oil pan gasket. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
The heater/ac blend door is broken: The driver's side gets ac but the passenger side only receive hot air. This is a very common problem with this model Jeep. The dealer refuses to repair the problem under warranty. The vehicle is 2 months out of warranty and has 30,120 miles. Jeeps denies this is a common problem, and yet the internet is filled with Jeep blend door complaints.
Jeep's climate control is not allowing permanent engagement of recirculation option which leads to allergens and pollutions from outside get inside of the vehicle without driver realizing it. Few times I was, literally, inches away from rear ending vehicles in front of me. When I'm going 60-65 mph on a highway and climate control opens intake for outside air, with my eyes becoming watery from allergy, I had to find that recirculation button to reengage it. It happens exactly every 5 minutes. When I brought vehicle to Jeep's dealer they told me that it's the way system built and there can be two ways to eliminated the hazard: Complete shut down of intake or climate control program update. I called Jeep's help line and explained the problem to their representative providing suggestions stated above. After that I was given 'great' explanation: Climate control acts this way because it was done by design !? based on that they refused to do anything to fix it. I have two other vehicles (Honda and Suzuki) and those cars don't have problem like Jeep has. This shows that all Jeep needs to do is issue software patch for their climate control program to take care of this issue.
- Warrington, PA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Homestead, PA, USA