CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
Shocks are leaking in the rear. Only solution is to pay $1200 for a new set with a warranty only good for three more years. Aftermarket shocks are not made so we are stuck getting screwed by Jeep and the overpriced dealer service department.
I purchased the 2011 Jeep Grand Cherokee Laredo in November of 2011. From the moment I drove the car off the lot, the suspension was creaking when the wheels were turned all the way in either direction or when going over any large bumps (speed bump).
I took the car back to the dealership on multiple occasions for this problem, and was told that nothing was wrong with the suspension. They blamed the creaking noises on the fact that I live at the beach and the suspension could be getting rusty. I just took the car in for a tire rotation, and it was pointed out to me that my two front struts and one rear shock are leaking fluid. OF COURSE this happens as soon as the car is outside the warranty window, and I've been quoted almost $1,300 to repair the problem.
So far, no word from Jeep yet as to whether this will be covered under the warranty, but the dealership doesn't think my chances are good. I'm regretting I didn't buy the Toyota 4 Runner......
I have had several problems now with shocks leaking on 2011 grand Cherokee, 39000 miles on vehicle and replaced already twice and now need to be done again. Warranty covered the 1st 2 but this one is all mine. Chrysler will not reimburse as warranty is now out even though I asked to be checked before expiration. Not fixed as yet and am ready to trade in.
THIS IS THE MOST ANNOYING SHOCK EVER. ORDERED 2 SHOCKS FROM CHRYSLER, THEY LEAKED IN JUST 48 HOURS. GOT REPLACEMENT SHOCKS THAT TOOK ME UP TO 3 WEEKS BECAUSE I HAD TO SHIP IT TO NIGERIA. AFTER FIXING THE REPLACEMENT SHOCKS, THEY ALSO LEAKED IN 6 DAYS. NOW I AM IN DILEMMA AS THE CAR IS NOT DRIVABLE DUE TO THE NOISE FROM THE REAR SHOCKS. WISH I COULD TRADE THE CAR IN FOR BETTER SHOCKS.
Anyone else have an issue with shocks leaking? I thought it strange that being only a couple years old this would be a problem. Anyone know of an TBS ?
A D V E R T I S E M E N T S
Shocks are leaking in the rear. Only solution is to pay $1200 for a new set with a warranty only good for three more years. Aftermarket shocks are not made so we are stuck getting screwed by Jeep and the overpriced dealer service department.
- David W., Sheridan, WY, US