CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
On Sept.2, 2014 I had my 2011 Jeep Grand Cherokee towed to the nearsest dealer, Milford Chrysler, Milford, Pa. I was driving the day before with family when the vehicle suddenly stalled in an entrance to a parking lot just avoiding an accident. Message center showed key not detectable. Several attempts later it turned over. To play it safe I returned home to exchange vehicles. It was making hissing sounds so I left it out of the garage.
The next day, it was still making noises. I called for a tow to the dealer. I called Chrysler and they advised me of a recall but that the engineers were still trying to determine why but that the TIPM was malfunctioning. I was also told that a FINAL recall would not come out for about 3 months! I had no choice but to get my vehicle repaired. They had to replace the battery, fuel pump, TIPM for a total OUT OF POCKET cost of $2493.98. Chrysler eventually reimbursed me for the total amount.
On November 20,2015 I went out and found that my blinkers did not work. In fact, when engaged, the fog lights blinked and or flashed. I took it to my original dealer, R.I. Suresky in Goshen, New York. They ran a scan and found that it was caused by the TIPM ! This makes TIPM #2!. I called Chrysler, the final verdict, it was not covered by the recall (fuel pump related only). The tech replaced the TIPM yet again at an OUT OF POCKET cost to me of $1043.40.
On October 21, 2016 The engine light came on. I have an appointment at Suresky's on Monday October 24 to run a diagnostic on it. Could it be TIPM related? We'll see. I feel that Chrysler owes me $1043.40 for having parts ( never available immediately by the way) that are defective and place people in very dangerous situations on the road.
A D V E R T I S E M E N T S
On Sept.2, 2014 I had my 2011 Jeep Grand Cherokee towed to the nearsest dealer, Milford Chrysler, Milford, Pa. I was driving the day before with family when the vehicle suddenly stalled in an entrance to a parking lot just avoiding an accident. Message center showed key not detectable. Several attempts later it turned over. To play it safe I returned home to exchange vehicles. It was making hissing sounds so I left it out of the garage.
The next day, it was still making noises. I called for a tow to the dealer. I called Chrysler and they advised me of a recall but that the engineers were still trying to determine why but that the TIPM was malfunctioning. I was also told that a FINAL recall would not come out for about 3 months! I had no choice but to get my vehicle repaired. They had to replace the battery, fuel pump, TIPM for a total OUT OF POCKET cost of $2493.98. Chrysler eventually reimbursed me for the total amount.
On November 20,2015 I went out and found that my blinkers did not work. In fact, when engaged, the fog lights blinked and or flashed. I took it to my original dealer, R.I. Suresky in Goshen, New York. They ran a scan and found that it was caused by the TIPM ! This makes TIPM #2!. I called Chrysler, the final verdict, it was not covered by the recall (fuel pump related only). The tech replaced the TIPM yet again at an OUT OF POCKET cost to me of $1043.40.
On October 21, 2016 The engine light came on. I have an appointment at Suresky's on Monday October 24 to run a diagnostic on it. Could it be TIPM related? We'll see. I feel that Chrysler owes me $1043.40 for having parts ( never available immediately by the way) that are defective and place people in very dangerous situations on the road.
- ead, Milford, PA, US