The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the fuel pump relay was faulty. The fuel pump relay was replaced but the failure reoccurred. The vehicle was towed back to the dealer who replaced the fuel pump, and the vehicle was repaired. While driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed the vehicle with power train failure. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 130,000.

- Wichita, KS, USA

2011 Jeep Grand Cherokee. Consumer writes regarding fuel pump relay safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The vehicle was scheduled to be repaired on 3-25-2021. The consumer referenced recall P54/14V-530 and R09/15V-115.

- Bismarck, ND, USA

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer stated the manufactuer exceeded a reasonable amount of time completing the recall repair. The dealer informed the consumer the part necessary to complete the recall repair was unavailable.

- Alamogordo, NM, USA

The contact own a 2011 Jeep Grand Cherokee. The contact stated while driving on the highway at 80 mph, the vehicle loss motive power and stalled without warning. The contact placed the vehicle in neutral, restarted the vehicle, shifted back to drive, and the vehicle operated as designed. The contact stated this failure recurred several times. The contact took the vehicle to rockwall Chrysler Dodge Jeep Ram (970 E interstate 30, rockwall, tx 75087) who replaced the fuel pump relay however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 107,768.

- Rockwall, TX, USA

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer stated the vehicle shuts down while driving. The parts necessary to complete the repair have not been made available.

- Mayaguez, PR, USA

Letter from the state of West Virginia office of the attorney general on behalf of constituent regarding the safety recall on his 2011 Jeep Grand Cherokee. The consumer stated the vehicle died while driving and the steering wheel locked up. The dealership was notified and advised there was no remedy. The consumer requested a loaner vehicle until the problem was resolved. Consumer stated there were no engine light or messages and could not be repaired.

- Barboursville, WV, USA

2011 Jeep Grand Cherokee. Consumer writes seeking reimbursement for repairs made to vehicle related to recall.

- Youngstown, OH, USA

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer requested to be reimbursed for installing the fuel pump relay.

- Elizabeth, CO, USA

2011 Jeep Grand Cherokee. Consumer states intermittently vehicle will crank and not start and fuel pump signal issues. The dealer traced the problem to a fuel pump relay losing signal at the tipm module.

- Hawthorne, CA, USA

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump and brake recall notice. The consumer stated he didn't have any problems with his vehicle prior to the recall notice, he made an appointment, to comply with the recall. However, on January 4, 2015, while driving on the highway the consumer almost had an accident. The vehicle was towed to the repair shop. It was determined the fuel pump needed to be replaced. The consumer believed the new overlay wiring had caused the original fuel pump to fail.

- Cerritos, CA, USA

In October 2014, my Jeep Grand Cherokee stalled without warning three time. There was complete loss of power, no warning lights. I have a push button start and had to come to a complete start, place it in park, and restart. Each time was on a busy street with many unhappy drivers slamming on their brakes. I left the car at the Jeep dealership for two days and they found nothing. The next week, I got the recall. I took it back and they checked with the regional service guy. They changed the tipm pending the "final fix." No more stalls occurred. They then did the "final fix" in January. I had another stall on January 26! I'll take it back with the next recall for god knows what and see what they suggest. I'm not optimistic.

- Pueblo West, CO, USA

2011 Jeep Cherokee. Consumer unsatisfied with customer service with Jeep and would like car fixed. The consumer stated the fuel pump relay needed to be replaced.

- Laredo, TX, USA

None of these three recalls have been addressed by Chrysler or my dealer. They are recall #'S14V-154;14V-391;14V-530 respectively. The dealer is claiming that Chrysler is not providing the necessary parts to remedy the recalls. I don't want my family at risk during the winter months with the brake booster issue, or stranded on the side of the road as a result of the fuel pump issue. Please consider this my formal complaint against Chrysler group llc.

- Troy, NY, USA

Recall fuel pump relay P54 notice 11/6/14 problem vehicle may stall or cause crash without warning contacted dealer and Chrysler 4 occasions. They say they are working on a solution with no due date and no recourse.

- Saddlebrooke, MO, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving approximately 65 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic. The technician diagnosed that the fuel pump relay needed to be replaced. The vehicle was included in recall NHTSA campaign id number: 14V530000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Pompton Lakes , NJ, USA

2011 Jeep Grand Cherokee Laredo. Consumer states vehicle did not start. The consumer's wife was finally able to get the vehicle started. The consumer took the vehicle to the dealer, where the dealer informed him the fuel pump relay wiring harness overlay need to be replaced.

- San Antonio, TX, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V350000 (fuel system). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experience a failure. Updated 12/19/14 updated 05/26/2015

- Cheyenne, WY, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V530000 (fuel system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Lambertville, NJ, USA

The contact owns a 2011 Jeep Grand Cherokee. The vehicle was included in NHTSA campaign numbers: 14V391000 and 14V154000 (service brakes, service brakes, hydraulic). NHTSA campaign number: 14V530000 (fuel system). The contact was told by the local dealer that the parts were not available for the recall repair. The contact wa concerned that the safety issues were not being repaired in a timely manner the manufacturer was not contacted. The contact had not experienced a failure.

- Bradenton, FL, USA

The contact owns a 2011 Jeep Grand Cherokee. While the gear was in reverse, the vehicle stalled without warning. The failure occurred several times. The vehicle was taken to an independent mechanic. The technician stated that the failure might be due to a defective tipm. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000. Updated 11/14/14 updated 4/29/2015

- Huntingdon Valley, PA, USA