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Engine Won't Turn Over, Won't Start
2011 Jeep Grand Cherokee (Page 2 of 2)
This problem may be covered under warranty. Ask your Jeep dealer.
CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
8.3
pretty bad- Typical Repair Cost:
- $870
- Average Mileage:
- 68,200 miles
- Total Complaints:
- 28 complaints
Most Common Solutions:
- not sure (14 reports)
- replace TIPM module (6 reports)
- replace fuel pump relay (3 reports)
- replace ignition switch (2 reports)
- disconnect / reconnect battery (1 reports)
- replace alternator and computer (1 reports)
electrical problem
Helpful websites
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A D V E R T I S E M E N T S
I bought a 2011 Jeep Cherokee in June 2014 with 36,700 miles on it from a Jeep dealer in Massachusetts. Less than 3 months into my ownership of this vehicle, it began causing me significant mechanical problems. This is my FIFTH Jeep and the first one that is literally ruining my life. My monthly loan payment is $434.37 for this vehicle. My extended Mopar warranty, which I bought from the Jeep dealer, is valid through June 2017. So far, it covers none of these costly issues, nor does the Jeep recall! I have paid $1951.18 in the last 10 weeks for this Jeep! The vehicle currently has about 45,000 miles on it.
FOURTH ISSUE since September 5th 2014: On November 16, my Jeep will not start. It will not turn over or make any noise. Triple A comes to the house, got it started once and then Jeep shut off and would NOT start again. AAA guy said it is NOT the battery. He suggests it could be a starter or electrical issue. AAA tows the vehicle to the local dealer again. I got it back yesterday after paying $1075.50! The dealer told me they gave me a new starter for FREE! This is what the service tech writes: ‘starter does not engage. check for codes. no codes. used witech and check data on pcm and found that pcm sees the key go to the start position which energizes pin 86 of the starter relay. check for power at pin 30 of the starter relay and it has no power. check wiring diagram for tipm and pin 30 gets it power internally from tipm. needs tipm to start.’
The dealer I bought the Jeep from, which is not close to my home, the local Jeep dealer and Chrysler Jeep tell me NONE of these issues is covered by the TIPM recall! I am a single Mom. My route sales job is on the line with all the time off work due to this vehicle. My son’s Christmas list won’t get filled this year! I owe too much to get rid of this defective and potentially deadly vehicle!
I welcome any suggestions, assistance, recommendations...
- kerriema, Humarock, MA, US