The contact owns a 2011 Jeep Grand Cherokee. That contact stated that while driving at 65 MPH the vehicle slowed down and the head lights dimmed. The contact stated that many warning lights were illuminated but was not able to recall the exact ones. The vehicle was then taken to a dealer where it was then told that the alternator needed to be replaced. The vehicles failure persisted. The vehicle was then taken back to the dealer where the owner was then told that the computer needed to be replaced due to the damage caused by the alternator. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 62,000.

- Bushkill, PA, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while his wife was driving 55 MPH, the vehicle stalled and veered to the left; However, she was able to safely guide the vehicle to the side of the road. The vehicle would not start. The contact stated that his wife did not notice any warning lights. The contact had the vehicle towed to his residence and later had it towed to a local dealer. The dealer diagnosed the vehicle with needing the alternator and battery to be replaced. The vehicle was repaired but the failure recurred and the vehicle became undrivable. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.

- Alpena, MI, USA

2011 Jeep Grand Cherokee. Consumer writes in regards to alternator safety recall. The consumer stated the vehicle is experiencing the same failure that the alternator safety covers in the model year 2012 vehicle but, the recall was not extended to the model year 2011. The vehicle was repaired.

- Holliston, MA, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving about 30 mph, the steering wheel became difficult to maneuver, however she was able to make a left turn off of the roadway. The contact stated as she was making the turn, smoke was seen coming from the front of the vehicle as it stalled. The contact stated that a lightening bolt (electronic throttle control) warning light was displayed on the instrumental panel. The contact's companion opened the hood and noticed that the alternator was on fire and burnt out completely. The fire extinguished when the hood was opened. The vehicle was towed to the river oaks Chrysler Jeep Dodge Ram (4807 kirby dr, houston, tx 77098) where it was stated that there was no recall. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The contact researched the failure on-line and found NHTSA campaign number: 17V43500 (electrical system) however, her vehicle was not included in the recall. The failure mileage was approximately 100,000.

- Houston, TX, USA

The contact owns a 2011 Jeep Grand Cherokee. Wile driving 15 mph, the vehicle stalled and restarted and there was an abnormal burning odor coming from the vehicle. In addition, the low voltage indicator illuminated. The contact called elk grove Dodge Chrysler Jeep (8575 laguna grove dr, elk grove, ca 95757, (916) 405-2600) and informed them of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who stated that the alternator needed to be replaced. The manufacturer was not contacted. The failure mileage was 136,000.

- Sacramento, CA, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving 55 mph in the far left lane, the vehicle began to shake violently while everything in the vehicle malfunctioned and stalled. The contact had to coast the vehicle over to the shoulder where it crashed into a ditch. There was smoke coming from the alternator and the battery warning light illuminated. The air bags did not deploy. The contact sustained no injuries. There was no one else involved in the crash. No police report was filed. The contact called tempe Chrysler Jeep (7975 S autoplex loop, tempe, AZ 85284 (480) 496-4000) where the contact was denied diagnosis and repairs. The contact mentioned that NHTSA campaign number: 17V435000 electrical system) was related to the failure but year vehicle was not included. The manufacturer was not made aware of the failure. The contact mentioned that there was a recall the failure mileage was 80,100.

- Skokie, IL, USA

2011 Jeep Grand Cherokee Laredo. Consumer writes seeking reimbursements for repairs done related to safety recalls. The consumer referenced safety recall P60/ NHTSA 14V-634 as the cause of the vehicle's failure. The dealer declined to reimburse the consumer for the repairs. The manufacturer was notified.

- East Berlin, PA, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 35 mph, smoke was seen under the hood of the vehicle. In addition, the check battery sensor illuminated and the vehicle suddenly stalled in the driveway. The contact was able to remove the battery cable. The vehicle was then towed to the local dealer (cross Chrysler, 1501 gardiner ln, louisville ky) where it was diagnosed that the alternator failed and damaged the PCM. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 17V435000 (electrical system). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 136,517.

- Louisville, KY, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving 55 mph, the vehicle stalled and the battery indicator illuminated. The vehicle was towed to sea view auto Jeep (810 state route 35, ocean, NJ 07712) where it was diagnosed that the alternator and switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 62,636.

- Lake Como, NJ, USA

The contact owns a 2011 Jeep Grand Cherokee. While stationary, the alternator overheated and the battery caught fire. The contact stated that smoke appeared under the hood. In addition, the PCM had to be replaced. The fire extinguished on its own. The vehicle was repaired. The manufacturer was made aware of the fire. The failure mileage was 50,800. Updated 03/16/17

- Little Rock, AR, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was towed to a dealer and the battery was replaced. The failure recurred intermittently and the vehicle shut off while driving approximately 40 mph. The contact stated that the vehicle was repaired under NHTSA campaign number: 14V530000 (electrical system); however, the remedy failed to repair the issue. The vehicle was taken to a dealer. The technician diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.

- Export , PA, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that smoke appeared under the hood of the vehicle. The vehicle was taken to the dealer and it was determined that the alternator needed to be replaced. The vehicle was not repaired. The failure mileage was 46,000.

- St. Louis, MO, USA