CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
2nd issue. Car starts smoking, which terrifies me and my 7-year-old son! We are afraid the Jeep will blow up or catch fire. I have it towed to Quirk by AAA on Thursday October 16th. They tell me that it is a problem with 'the module in the fan.' The whole fan has to be replaced for $1000.00. I do not get the Jeep back until Monday night October 20th. It isn't covered under warranty and I can't get a rental car unless I pay for it. I can’t work or do anything because I have NO vehicle and I cannot afford a rental! Fortunately for me, Quirk gave me a break and only charged me $400, which is an enormous amount of money for a single Mom who is without her vehicle for 4 days. My son is now afraid of this Jeep!
A D V E R T I S E M E N T S
2nd issue. Car starts smoking, which terrifies me and my 7-year-old son! We are afraid the Jeep will blow up or catch fire. I have it towed to Quirk by AAA on Thursday October 16th. They tell me that it is a problem with 'the module in the fan.' The whole fan has to be replaced for $1000.00. I do not get the Jeep back until Monday night October 20th. It isn't covered under warranty and I can't get a rental car unless I pay for it. I can’t work or do anything because I have NO vehicle and I cannot afford a rental! Fortunately for me, Quirk gave me a break and only charged me $400, which is an enormous amount of money for a single Mom who is without her vehicle for 4 days. My son is now afraid of this Jeep!
Third issue next...
- kerriema, Humarock, MA, US