CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
1.5
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
115,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled. When the vehicle was shifted into neutral and restarted, it resumed normal operation. The failure recurred several times. The vehicle was previously included in an unknown recall regarding the reprogramming of the power train control module. The vehicle was repaired per the manufacturer's recall; however, the failure recurred. Additionally, while driving on several occasions, the service 4 wheel drive and traction control warning indicators illuminated. John sullivan Chrysler Dodge (950 harter pkwy, yuba city, ca 95993, 855-580-5113) was contacted by phone and stated that the parts were not available for NHTSA campaign number: 19V813000 (electrical system). The vehicle was not repaired. The manufacturer was contacted and provided case number: 71748777. The approximate failure mileage was 115,000.
- Sacramento, CA, USA
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- Sacramento, CA, USA