CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
8.0
pretty bad
Typical Repair Cost:
No data
Average Mileage:
80,800 miles
Total Complaints:
1 complaints
Most Common Solutions:
replace the electrical unit under the seat (1 reports)
The driver heated seat stopped working. The passenger one still works great, you're sweating in no time. Recently after about 2 years of it not working. When you press the button (which I still do, in case it might be working slightly though I think it's really your own body heat warming up the seat eventually.) it lights up for a few seconds then turns off all together. The auto shop said the electrical or power source under the seat or whatever needs to be replaced. Haven't done it yet since we might soon be selling this Jeep as is.
A D V E R T I S E M E N T S
The driver heated seat stopped working. The passenger one still works great, you're sweating in no time. Recently after about 2 years of it not working. When you press the button (which I still do, in case it might be working slightly though I think it's really your own body heat warming up the seat eventually.) it lights up for a few seconds then turns off all together. The auto shop said the electrical or power source under the seat or whatever needs to be replaced. Haven't done it yet since we might soon be selling this Jeep as is.
- Genni S., Kitchener, ON, Canada