CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
Since the first day we owned this vehicle, the passenger headrest has had an annoying rattle which the dealer has been unable to fix. They tried - saying they replaced the headrest, but it has never silenced the rattle.
The rattle is an annoyance, but over time, we have learned to live with it. When someone is in the passenger seat, it doesn't rattle, which makes it easer to ignore.
A D V E R T I S E M E N T S
Since the first day we owned this vehicle, the passenger headrest has had an annoying rattle which the dealer has been unable to fix. They tried - saying they replaced the headrest, but it has never silenced the rattle.
The rattle is an annoyance, but over time, we have learned to live with it. When someone is in the passenger seat, it doesn't rattle, which makes it easer to ignore.
- Jeff O., Woodway, TX, US