CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
We were planning an extended trip and discovered that the cruise control would not operate. We took it to a dealer and were told that some of the codes had been lost in the history. They reset the codes and used no parts but we were charged $100, deductible, even though they replaced no parts.
We paid a lot of money for this car and buku bucks for the extended bumper to bumper warranty and since it was a computer problem that we had no control over we don't feel we should have been charged anything to reset a couple of codes.
We are retired and felt that this car would service us for the rest of our lives and felt that the extended warranty would get us through any rough spots. So far we have had 3 recalls on this car and feel that we may have a huge lemon on our hands.
- michaelmorris06,
Nine Mile Falls, State, US
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Cruse control is intermittent. Sometimes it works sometimes it doesn't.
- Rick Y., Leeds, AL, US