CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
The backup camera was failing intermittently. When I took the Jeep in for service 12/8/2015, the serviceman could not replicate it (I did say intermittently). Over the last week, it has hardly worked at all. I will be going in for the transmission issue I have, next week, but this time I have four different videos of it not working.
This will be my reporting of the same issue for the second time.
MY BACK UP CAMERA ISNT WORKING-BLACK SCREEN THAT SAYS CHECK ENTIRE SURROUNDING ACROSS TOP. DEALER CLAIMS MY CAMERA NEEDS TO BE REPLACED THE COST IS $743.00 NOT COVERED UNDER MY EXTRA WARRANTY PLAN. THIS CAR IS A PIECE OF CRAP! MANY MANY PROBLEMS! HAVE BEEN READING OTHER PEOPLES COMPLAINTS AND SOME SAID IT IS THE TIPM. I HAD MINE REPLACED WHEN THE RECALL STARTED. THINKING I GOT ANOTHER BAD TIPM THAT HAS AFFECTED THE CAMERA???
One day the backup camera would not work and was only showing a black screen on my radio. This part was not covered under the extended warranty. I expected Chrysler to fix it anyway because of all the electrical problems I had in the past. After fighting with Chrysler Customer Care and the Dealer I was able to get them to replace under warranty and it only cost me my deductable.
- Matt M.,
Henderson, US
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A D V E R T I S E M E N T S
The backup camera was failing intermittently. When I took the Jeep in for service 12/8/2015, the serviceman could not replicate it (I did say intermittently). Over the last week, it has hardly worked at all. I will be going in for the transmission issue I have, next week, but this time I have four different videos of it not working.
This will be my reporting of the same issue for the second time.
- rjfoley, Georgetown, MA, US