This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the front driver's side tire lost air quickly and abruptly. The contact pulled over and noticed that the valve stem on the tire had failed and fractured apart. The vehicle was taken to an independent mechanic where it was diagnosed that the valve stems on the vehicle had failed and needed to be replaced. The failure recurred one other time, with the rear driver's side tire. The contact spoke to world Jeep Chrysler Dodge Ram 681 shrewsbury ave, shrewsbury, NJ 07702 who stated that the contact should speak to Goodyear, the tire manufacturer. The tire manufacturer stated that the contact should speak to the vehicle manufacturer as they were not responsible for the valve stems or rims. The manufacturer was made aware of the failure, stated that they knew nothing about the matter, and provided the number to NHTSA. The approximate failure mileage was 102,850. Updated 10/05/17
The contact owns a 2009 Jeep Grand Cherokee. While driving 65 mph, the tire pressure indicator illuminated on the instrument panel. Immediately following, the front passenger side tire lost air pressure. The dealer stated that the valve stem was corroded and fractured. The vehicle was repaired. The failure mileage was 28,200.
- Wicklisse, OH, USA
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- Lincroft, NJ, USA