This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that the vehicle's undercarriage was rusted due to salt exposure. The vehicle was taken to car line (3335 jefferson davis hwy, stafford, va 22554) where it was diagnosed that the shocks and control arms had fractured due to the rust. In addition, the frame and suspension were severely rusted. The contact stated that the engine pulleys, shocks, brakes, and rotors were replaced. The manufacturer had not been contacted. The failure mileage was 132,000.
- Bealeton, VA, USA
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- Salalah, AK, USA