This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that the check engine light constantly illuminated on the instrument panel. The vehicle was taken to an authorized dealer on four occasions and a new thermostat was installed. The failure recurred and the vehicle was taken back to the dealer. The manufacturer was notified and a claim was filed. The failure mileage was 40,000 and the current mileage was 45,000.
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that while driving approximately 20-30 mph, the vehicle suddenly stalled. The vehicle was able to restart by being placed in neutral and restarting. No warning lights illuminated on the instrumental panel. The vehicle was inspected by a dealer who informed the contact that they were unable to diagnose the failure. The vehicle had not been repaired. The failure mileage was approximately 7,300.
The contact owns a 2009 Jeep Grand Cherokee 4X4. The contact stated that while driving at various speeds, the vehicle would intermittently stall without warning. The contact would shut off the engine and upon restarting; the vehicle would operate as normal. The vehicle was taken to an authorized dealer on two occasions where the PCM was updated but to no avail. The failure recurred. In addition, the contact stated he would sporadically have incidents where the vehicle would not start. The failure mileage was 5,000 and the current mileage was 8,900.
- Merrick, NY, USA
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- Walnut Grove, CA, USA