This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that water leaked into the vehicle through the sun roof and the interior lights during rainy weather. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 65,000. The VIN was unavailable.
The sun roof on mt Jeep has leaked for over 2 years. Leaks into the car thru the side arms located by the window and the main top thru the lights onto the radio/console. No one wants to help. When it pours, it leaks heavy. If it rains throughout the day, it doesn't leak as heavy. Snow, does the same thing..
Enough issues that a class action suit in New Jersey for this exact matter is in process. Faulty sunroof rear drain tubes become pinched, looped, or otherwise unable to drain away water. When water comes forward (as in braking on the freeway and narrowly averting an accident) water comes down and through the a pillars and overhead console, and other areas of headliner. A bit startling when traveling in rush hour traffic on the freeway. After reading about the countless stories of other owners experiencing the same thing, I began contacting dealerships including the out of area dealership where the vehicle was bought used in December 2011. It became apparent that there would be no relief and I would bear most if not all of the cost of the repair of this design flaw that can create very unsafe driving conditions and cause accidents.
- Woodbury, MN, USA
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- Kingston, RI, USA