This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The first incident was the key getting stuck in the ignition and the dealer replaced an ignition component. After that was replaced on three occasions the engine turned off for now apparent reason. Jeep could not determine why and at that point I purchased a new car. I am reporting this now after hearing about the recall for other vehicles which turned off for no reason and had caused injury or death. Fortunately I was never in heavy traffic and was able to restart the vehicle. I was advised by Jeep to remove any extra keys from the ring but that did not resolve the engine turning off. Perhaps there are other Jeep owners who have experienced this problem but it was not part of the potential recall.
Jeep stalled in traffic. Had to quickly shift to neutral and attempt to restart. Has been in the shop probably 7 times for this issue and still hasn't been fixed.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while at a traffic stop, the engine rpms decreased abnormally. The contact inquired with the manufacturer regarding a previous safety improvement campaign for the failure however, the manufacturer advised that the contact's VIN was not included. The approximate failure mileage was 60,000.
While driving the Jeep it dies, we could be driving on the highway at 55/60 miles per hour and the Jeep will die, we could be driving locally at 20 miles per hour and the Jeep just dies -- we have contacted Chrysler many times regarding the problem but nothing is done -- they keep asking us to pay for a diagnostic test but nothing shows up -- when the Jeep dies there is no indication that anything is wrong -- no check engine light comes on, just the RPM drops -- we are worried for the safety of our family that while driving on an highway and all of a sudden the Jeep dies that someone hits us from behind and causes a major accident or worse -- we have told Chrysler we would pay for any work that is not covered under the extended warranty as long as they can fix the problem -- after that statement they have not responded to any further correspondence.
Jeep stalls when traveling. Mostly has occurred when you are slowing down for a stop light but did stall once at speed on the West side highway in New York city. This has happened at least 10 times and has been to the dealership 3 times with no fix in sight. The dealership can not find what the problem is. I have called Jeep and they have not been any help. This problem is affecting a lot of Jeep Grand Cherokee as it is well written on the internet forums. A quick google search on Jeep stall or hemi stall reveals many people with the same exact issue.
- Paramus, NJ, USA
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The Jeep stalls on the freeway. While driving the Jeep on the interstate, it stalled and restarted suddenly. This was felt by a sudden loss of forward momentum. The Jeep at times stalls flat at freeway speeds and needs to be stopped to restart. This has been in for repairs since January 2013 and it still stalls.
The contact owns a 2008 Jeep Grand Cherokee 4X4. The contact was driving 35 mph when the vehicle lost power and stalled. The vehicle was restarted and began to perform normally, however the failure recurred. The vehicle was not taken to an independent mechanic or dealer for inspection. The vehicle was not repaired. The manufacturer was notified of the incident. The approximate failure mileage was 86,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving 65 mph, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 18,000 and the current mileage was unknown.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving 75 mph, the vehicle stalled without warning. The vehicle was restarted and it continued to operate as designed. The failure recurred over 150 times over the course of two years. The vehicle was taken to two different dealers on six separate occasions but the failure could not be replicated. The coil packs and the final drive control module were replaced in addition to a software update being performed but to no avail. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 94,500.
The contact owns a 2008 Jeep Grand Cherokee. While driving 50 mph, the engine powered off and the vehicle would not restart. The vehicle was towed to a local dealer who stated the tipm module failed. The vehicle was not repaired. The manufacturer was notified of the incident. The approximate failure mileage was 70,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled without any warnings. The vehicle was taken to the dealer. The technician was unable to determine what was causing the problem. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 51,000 and the current mileage was 94,000. Updated 12/26/13 the passenger side mirror was replaced. The speakers were not working correctly, the stabilizer bushings were replaced.
I was driving the Jeep and it accelerated suddenly as if the throttle was stuck. The throttle pedal in fact was not stuck and I had to shift into neutral to get it to stop accelerating. After shifting to neutral, the Jeep stalled in the roadway and I ended up driving through my neighbor's yard to avoid pulling out into a busy intersection as I had no brakes or steering. I almost ran over a pedestrian I didn't see walking on the sidewalk. This vehicle has been to dealerships multiple times for stalling at freeway speeds and stalling when driving around town. This has been an ongoing safety concern, especially with the stalling and Chrysler is well aware of the problem. Most recent Chrysler case # is [xxx]. they have replaced multiple things so far and the problem still exists. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The Jeep has the 5.7L hemi V8, and stalls at traffic lights, stop signs, or even by driving down the street. I have had stalling issues now for about four months. Most of the time it happens when stopped at a light, but it has stalled driving about 35 mph down a street as well. The engine simply cuts out. Radio and all other electronics seem to work, but the engine cuts out and has to be restarted.
The contact owns a 2008 Jeep Grand Cherokee Laredo. The contact was driving 35 mph when the vehicle stalled without warning. The contact merged off the road and the vehicle was restarted. The failure was recurring. The vehicle was not repaired or diagnosed. The manufacturer was notified of the incident. The approximate failure mileage was 99,000 and the approximate current mileage was 109000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving 70 mpg, the engine stalled without warning. The contact was able to restart the engine as it functioned properly. The vehicle was taken to the dealer for inspection but they could not diagnose the cause of failure. The vehicle was not repaired and the failure recurred. Manufacturer was notified of the failure. The failure mileage was 66,000. The VIN was unavailable.
2008 Jeep Grand Cherokee Laredo encountering several problems: The vehicle either won't start or starts then stalls. Experienced other problems with complete loss of power while driving on the highway at 60mph. Also had loss of blinkers, radio and wipers. The problems have been occurring intermittently since Nov, 2009 but becoming more common over last 3 months. Current mileage 43K. No codes found on computer for any of the problems. No dash lights when car stalls. It is very scary and certainly a safety issue that needs to be addressed. The earlier recall (H03/ 08V059) is the exact problems but our vehicle is not included in the recall.
After starting the vehicle it was observed that some of the electrical system, including radio and turn signals were not functioning. Electrical eventually came back. This occurred several other times, generally after turning the vehicle off and then re-starting all of the electrical systems came back on. Approximately 1-2 weeks after the initial electrical issue the following occurred: While driving in a parking lot at approximately 20 miles per hour the engine suddenly cut out after a "clunk" type of sound. After trying several times to restart, the vehicle did start again and drove normally. Vehicle was taken to dealership where code P0688 asd was found. The dealership recommended replacing the asd relay switch. The dealership advised that this relay switch could be the cause of the vehicle dying while driving as well. Relay was not replaced as the dealership informed me the part of on national back order. The electrical cut out occurred again on 6/21/2013 but cleared up immediately upon a vehicle restart. On 6/23/2013 while driving on a highway at approximately 60 mph the engine cut out again. The electrical was also out, leaving me with a dead vehicle and no electronics to signal. After several attempts the vehicle was restarted. I believe that possibly the electronic fuel pump was cut out due to the electrical issue. Dealership informed me that this part is on national back order, which leads me to question whether there is a larger, unreported issue with this part. If there is not a demand for it, why is it on back order, and if there is a demand, perhaps there is an ongoing issue that Chrysler/Jeep is not reporting. Chrysler is claiming that this switch is not covered under warranty.
Car stalled on the highway going 70mph; this has happened multiple times. I put the car in neutral and fortunately it starts back up. I've taken it to my mechanic and he can't find any problems.
Car stalls intermittently at 60-70mph. Loss of power steering, along with control of the vehicle. Vehicle re-starts up immediately after turning "off" and turning back on in park position. This has occurred more than 15 times in 6 months - with 3 near crash incidents. Dealer cannot duplicate the issue. Currently there are no fault codes indicating a 'manufacturing defect'. no diagnosis after 8 service visits. The issue has been escalated to Chrysler executive group. Flight-recorder returned no data.
While driving engine shuts off with no indication of why. No stored computer code. Engine loses all power and dies. Must stop vehicle then shut ignition and restart. Truck would start then die.. that happened ten times.. and finally started. Gas tank was three quarters filled and weather was good. Battery is in good working order with proper voltage and charging system is in working order. This is the third time this has happened since I purchased the vehicle as a new unit. The second time it happened I took it into the dealer and they replaced the computer harness as they said it had a bad connector. But the problem is now back and I feel a loss of control resulting in crash and or death may result. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Valley Stream, NY, USA