This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that upon returning to the vehicle, the contact-??s daughter noticed that the front driver's side seat was smoldering. The contact stated that her daughter reported that the entire seat bottom of the seat was charred and melted the plastic frame and the seat cover. The contact stated that the vehicle was towed back to the residence. Additionally, the contact stated that the seat heater had engaged independently, causing her daughter to place a blanket on the seat to safely drive the vehicle. A mobile independent mechanic inspected the vehicle, but the vehicle was not diagnosed or repaired. The vehicle was not taken to the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.
- Fayetteville, GA, USA
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- Fayetteville, GA, USA