This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 JEEP GRAND CHEROKEE. The contact stated that after turning off the vehicle, the contact was unable to remove the key from the ignition. The vehicle was not taken to the local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,800.
Ignition switch does not work property; once turned off- vehicle will not start for day(s) at a time; dealership manager stated to "use caution" because the vehicle could turn off while driving, and that there is no know fix to recall P57; contacted Chrysler for a loaner vehicle, multiple times, and expressed safety concerns especially during the winter month; Chrysler is not will to give a loner, and states that the vehicle can be driven, and that a vehicle ignition switch issue "turning off" is not a safety concern, and their policy is to not give loaners for recalls; attempted to get a time from Chrysler supervisor without any luck; the dealer has failed to remedy this defect without charge and within a reasonable time. I am unable to use my vehicle while still making payments.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to a dealer where the technician diagnosed that the win module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 85,000 and the current mileage was 102,000.
Stopped at roadside stand. Tried to restart, no dashboard lights, no ignition all windows down inoperable, towed to Jeep dealer. It is a faulty wireless ignition code. The receiver in the system that checks for the correct key fob.this has the potential to put the occupants in a dangerous situation. It seems this is a nationwide problem, because the part may be in re-engineering and won't be available for 1- 2 months! one aftermarket supplier told me there are 300 of these parts on back order. Sound like a recall to me.
A D V E R T I S E M E N T S
- Dover, NJ, USA