This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Grand Cherokee. Upon attempting to turn the engine off, the key became stuck between the off and run positions. In order to remove the key, the contact had to wait a few minutes until a clicking noise was heard from the ignition before removing the key. The contact stated that the vehicle was taken to an independent mechanic who was unable to diagnose the failure and advised the contact to take the vehicle to a Jeep dealer. The contact mentioned that this was an ongoing failure with the vehicle ever since it was purchased in 2014. The contact took the vehicle to larry H. miller Chrysler Jeep Dodge Ram (104th 1800 w 104th ave, denver, co 80234, (720) 907-0928), but he could not recall the diagnosis or repairs that were needed. The contact researched the issue online and found NHTSA campaign number: 14V567000 (electrical system), which he believed was the failure with the vehicle. The manufacturer was notified and confirned that the VIN was not included in the recall. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 90,000.
The contact owns a 2008 Jeep Grand Cherokee. While driving 60 mph, an abnormal chiming noise was heard and the battery indicator flashed on the instrument cluster. The vehicle stalled and the key failed to release from the ignition. The vehicle was taken to an independent mechanic and the battery was checked. The vehicle was towed to a local dealer (capital Chrysler Jeep Dodge Ram, 200 waterfield ridge pl, garner, nc 27529). The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and did not assist. The contact was referred to NHTSA. The failure mileage was 125,000.
The contact owns a 2008 Jeep Grand Cherokee. On several occasions, while attempting to remove the key from the ignition, the ignition failed to release the key. The contact had to wait 30 seconds or more for the ignition to release the key. The contact heard a buzz noise before the key was released from the ignition. The contact stated that she had to leave the vehicle unattended for hours due to the key not being released. There were no warning indicators illuminated. The vehicle was taken to white plains Chrysler Jeep Dodge (70 westchester ave, white plains, NY 10601 914-946-2600), but was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided the number to NHTSA to file a complaint. The approximate failure mileage was 60,528.
2008 Jeep Grand Cherokee. Consumer writes in regards to recall notice information. The consumer requested information concerning a recall. Updated 09/11/2017
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was emailed about the failure, but failed to respond. The contact had not experienced a failure. Parts distribution disconnect.
- Wilkes Barre, PA, USA
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While driving, gauge lights turn on. Sometimes displaying zero. When vehicle is tested, errors come up, we fix it only to try 10 miles and lights come back on. Sometimes, interior lights will not turn on when door is opened. This problem has been ongoing for a couple of years.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle was inadvertently moved through the run position to the accessory or off ignition position, and the engine shut off. The vehicle was taken to the manufacturer who stated that the ignition switch and key fob needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 14V567000 (electrical system). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 120,000.
NHTSA camp.14V567000- came out after work and car would not start.no dash lights no start. Towed to home. Full battery, no fuse issues. Isolated to win unit. Have contacted dealer, he will order part for $350. 2 day wait. Will update.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
When using the lane change feature of the turn signals (I.e. depressing the turn signal lever until you hit the first detent, which then activates three turn signal flashes and then automatically turns off)it occasionally flashes the wrong direction. You want to indicate right but it may flash left, it may flash all left signals or some left and some right during the same sequence. It happens in both left and right directions. It happens during about 5% of the time when using the lane change, turn signal feature. I have contacted Jeep but received no assistance.
Vehicle while driving the key in the ignition on position would randomly, while driving kick to the off position. It would require placing the car in park and re-start the vehicle. There is an active recall for this issue, but it does not include my VIN number.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. While in park, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that the wireless ignition node (win) module and a key fob needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 14V567000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 128,800. Parts distribution disconnect.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.
Between February 2016 to September 2016 my 2008 Jeep Grand Cherokee has been experience a fail to start. This has been happening intermittently. I have had to tow the car 4 times and it has been to the dealership twice. First was told the battery was the issue, and after changing the battery it continued to happen. Now they say its the starter. I have a case number with fca us (Jeep customer service) not any help! Jeep needs to figure what is wrong with my car and stop throwing parts at it!!!
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system). The part was not available for the repair. The contact received several notices from the manufacturer, but they did not know when the part would be available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/07/16 the consumer stated that the vehicle was traded in at the original dealership.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Thornton, CO, USA