This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently purchased a newer model used vehicle that has started to present some serious concerns that the dealership where I purchased it cannot figure out the problem and discounts my complaint. My vehicle's motor acts as if is going to stall on take off from a stop position. I have attempted on 3 separate occasions to have the problem serviced by the dealership's service department; however, the dealership tells me they have no concerns with the vehicle. Although the problem is not presenting itself when I bring it to the dealership, it is happening more often now than in the beginning of the vehicle's purchase that I know the problem is escalating. I cannot figure out what "triggers" this event except that when it does happen, my two young children are in the vehicle. A new issue also has presented itself. On July 4, as we were traveling down a narrow road aligned by trees, the vehicle down shifted so hard it cause the vehicle to accelerate and forcibly jerk; however, we immediately regained control of the vehicle. My ABS, esp and bas lights are displayed and I have an appointment with the dealership to have this serviced for Tuesday, July 6, at which tme I will also ask them to perform another inspection/service my stalling motor issue as well as the new accelerating/jerking issue.
- Pace, FL, USA
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- Pace, FL, USA