2008 Jeep Grand Cherokee limited model- driver's side heated power mirror exploded while driving. I was driving on 1/30/10 in rye brook, NY and temperatures were approximately 15 degrees Fahrenheit. As I was driving the driver's side mirror literally exploded. The roads were clear and free of debris and I swerved off the road as I thought someone had thrown a rock or a ball at my window. I quickly got out of the car and noticed a gaping hole through the mirror but no other damage to any other part of the vehicle. No scratches were on the mirror or the car but there was a greenliquid from inside the mirror loosely scattered in small spots on the driver's side. It was the same green liquid present in greater amounts within the mirror. It was clear the mirror malfunctioned and imploded. I contacted the dealership where I got the vehicle and Chrysler corporate headquartered and they said such a defect would not be covered. There could have been a serious injury as I ran off the road I heard the bang and mirror exploded. I then contacted my local body shop and the owner confirmed he has seen faulty wiring and exploding mirrors for power heated mirrors.

- Rye Brook, NY, USA

The contact owns a 2008 Jeep Grand Cherokee. While stopped at a red light, the vehicle began to shake and lose power. The vehicle was taken to the dealer to have the PCM programmed. The PCM did not stop the shaking; however, the vehicle no longer jerked forward. The vehicle has been at the dealer five times for the shaking issue, but they cannot remedy the failure. The contact feels that this is a safety issue because the shaking and jerking almost caused a crash. The current mileage is 11,700 and failure mileage was 5,514. Updated 6/4/09 the rear view mirror was out of frame, the engine had a rough idle and it felt as though it was going to stall. Updated 06/09/09. The consumer she and her husband were displeased with the arbitration boards' decision. The consumer stated the vehicle would surge forward and vibrate when at a stop and would feel as though the vehicle would stall, even more without the air condition turned on. The explanation the consumer was given that the air condition will cycle on at the same time the cooling fans which was said to cause the problem. Updated 11/02/09.

- Miami, FL, USA