This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. While driving various speeds, the gear would shift into neutral. The vehicle was taken to the dealer and they stated that the electronic shift module failed. The part needed to make the repair was on back order. On a separate occasion, while driving less than 60 mph, the vehicle shifted into neutral again without the actual gear shifter being moved. The contact's vehicle was rear-ended by another vehicle, which caused minor damages to her vehicle. There were no injuries. The current and failure mileages were less than 20,600.
- Passeic Park , NJ, USA
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- Passeic Park , NJ, USA