This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. While the vehicle was parked and turned off, a child crossed over the driver's seat to exit the vehicle. He held the gear shift to support himself, which caused the vehicle to shift into drive. The vehicle sped down a hill and crashed into a tree. There were no injuries and a police report was filed. The vehicle was towed to an auto body shop and the mechanic stated that the cable went into the shifting gear, which caused the vehicle to shift into gear without the key in the ignition. The body of the vehicle was repaired, but not the gear shift. The vehicle is still at the auto body shop. The contact would like someone from chrsyler to inspect the vehicle. The VIN was unknown. The failure and current mileages were 43,000.
I started the vehicle and started driving when the vehicle would not go faster than 20mph and felt like stalling out. On the dashboard it show that the vehicle was in P, R, N, and D all at the same time (circles around the letters). I call a Jeep dealership and they told me if the engine light didn't come on there's on code, so they can't fix it. Jeep also told me they never heard of this problem.
- Effort, PA, USA
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- Newark, NJ, USA