This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving 50 mph the vehicle stalled. The contact was able to start the engine for a couple of minutes and the vehicle stalled again. The dealers diagnostic test revealed that the egr valve exhaust caused the failure. The vehicle was not repaired. The manufacturer was contacted and scheduled an appointment to inspect the vehicle. The failure and current mileages were 105,000.
I have a 2007 Jeep Grand Cherokee diesel. Bought new, Nov. 07. at about 28K miles, on May 24, noxious fumes started coming through the A/C vents while idling, after coming to a stop. Took to dealer. They had it for 3 days, got a run around, they said Chrysler tech line said it was normal, told me to set the A/C system on recirculation. Service manager admits he smelled it but they couldn't find the problem. Called Chrysler tech line, they said the same thing also that I should take it to a dealer with better technicians. Problem is getting worse, stinks, causes eye sting. Probably exhaust fumes, smells like a natural gas leak only worse!
- Clayton, NC, USA
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- Reinhard, IL, USA