This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on route 50 going 65mph. This vehicle is a quad 4X4 automatic / stick shift manual, which was in my favor. When I realized the vehicle was shutting down I had to think quickly what my next steps would be. I started to get over to the right side of the road and brake, because the vehicle was shutting down the power brakes where going out and I could not brake completely. The vehicle was still moving and I was about 200 yards away from my exit and the side of the road was winding around toward the off ramp and getting smaller for me to drive on. I realized that I was not able stop the vehicle by using the floor brake then the fear factor set in. In my mind the only thing I can do is pull the stick shift handbrake and quickly put the vehicle in park then I was able to get control and safely stop the vehicle. This ordeal happened at 4:20pm yesterday and by the time we towed the vehicle back to the dealership and tried to explain to the general sales manager, si faige, on site at darcars in new carrollton, md what all transpired on the road in the unsafe vehicle that they sold us, he didn't want to hear any of it.
Every time it rains the Jeep wont start been to the garage twice they all think its the starter but then you let it sit once its all dry it fires right up so no one is sure why and what's happening but happens every rain storm.
I purchased my Jeep a little over a year ago used. I have had numerous problems since I have purchased it. First it was thought to be an electrical problem since the car would randomly shutter, would not want to start or just turned off. Battery was replaced multiple times, since it would leave stranded at any given time. The engine light comes on, but there has not been a solution to what it can be. I feel very unsafe in my car, and I am not sure what to do at this point. When I turn the car on, there is a loud hum or propelling sound coming out of the engine. When I come to a stop you can feel the car shake when the noise happens.
When turning left or right at slow speed the engine RPM drop from about 600 RPM to 300 or 400 RPM and then stalls. This happened 11 time in 2010 and then final disappeared. It now happen in 4 times since 24 March 2014. Twice it happened in northern NJ as I tried to enter the garden state parkway, once in a shiopping mall and two weeks ago as I was turn off the main road into my street. Recently I have written the dealer where I purchased the vehicle explaining the problem but I have never received even an acknowledgement. I was told by Chrysler customer service that I would have to have an expensive analysis done. When this was done in 2010 they could not find anything. I was told they had to see it happen. I had it happen 1000 ft from their facility, but they refused see the vehicle unless it was towed. I feel that this is a very dangerous situation especially when it occurs turning on to a high speed highway.
I took ownership of the vehicle in December 2013. While driving, the vehicle engine has suddenly shut down on three separate occasions. The first time was in January 2014 in heavy highway traffic near Colorado springs at about 50mph. I was able to move to the shoulder and turned the key off then restarted the engine. There seemed to be no adverse effects thereafter so I thought it was a random event. Then one week later driving on a lightly trafficked highway in wy at about 60mph, with the cruise control engaged, the engine again suddenly shut down and again I was able to steer to the shoulder and switched the ignition off and then restart it. When I returned home I had my local mechanic check the vehicle over and had him check the computer for faults. After the checkup I thought the issue was settled. Then in March driving down a winding mountain road near boise id the engine again suddenly shut down and I steered to the road side where I switched the ignition off and then restarted it. There after I read about this issue concerning some Jeep models. I put my VIN number in the Jeep website and it said there were no recalls for it. I will take it to the dealer in hopes there is a resolution for this seemingly chronic serious problem.
- Boise, ID, USA
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The vehicle would just suddenly shutdown, I bought the vehicle used just a few days before the incident but driving to different state. Since then, it has stalled several times and I have taken it to the dealer and since there is no engine check light, dealer says they cannot find the problem. It would stall at any speed, temperature or any condition. I am afraid that it may stall at the wrong place at the wrong time. Although it would start right away but sometimes it take 3-4 times to turn over. I hope Chrysler would find a fix for this.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the electric turbo warning lamp illuminated. The vehicle was taken to the dealer. The technician diagnosed that the intake manifold swirl valves and motor needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 83,000.
As I was driving the truck jerked real hard which almost knocked the wind out of me and I lost control of steering, speed, I was unable to start the truck. I had to make my way to the shoulder in morning traffic on the highway to put the car in park and turn the ignition off and start it over again I had to do this 2 times before it started. Proceeded to get back into traffic and it jerked again this time it stopped running and started clicking all by itself until I stopped the truck and turned it off and started it again. This is not the first time this has happened and it very dangerous and from the looks of things this is a ongoing problem with this model & year Jeep.
While vehicle is in motion a front dashboard lights would flash for a while and suddenly goes dark including head lights and brake lights. This is not in any correlation with weather, temperature or road conditions. This has been happening randomly and due to safety concern we no longer use the vehicle for a family trip and we do not use the vehicle at night since all electrical components goes off while it is in motion. Per online search it appears there are numerous Jeep owners experiencing the similar malfunction. This is a very serious safety issue, so why the manufacturer has not issued a recall to have this repaired?
Vehicle shut off while driving without any driver action. Weather clear. Pavement dry. Don't know temp. Never reported as I thought it was a one-off incident - until hearing of the current recall for this issue on other Jeep vehicles in this time period.
The contact owns a 2007 Jeep Grand Cherokee 4X4. The contact stated that the vehicle would sporadically stall with the illumination of all of the instrument panel warning lights. The contact took the vehicle to be diagnosed however, the dealer was unable to reproduce the failure. The manufacture was contacted. The vehicle was not repaired. The approximate failure mileage was 2000.
The engine shuts off for no apparent reason. It can happen at any time whether at a stop, or at any speed. I never know when it will shut off. When the engine shuts off, I shift to neutral, turn the ignition off and then back on and start the engine. It will not restart unless the ignition is turned off. The engine runs fine after that normally. Happens every 50-100 miles and tends to occur more often in warmer weather. There is no specific action that has occurred prior to the occurrences such as filling the tank. Dealers have not been able to pinpoint the problem and no obd codes are disclosed. I estimate it has happened 200 times.
As I was driving the truck jerked real hard which almost knocked the wind out of me and I lost control of steering, speed, I was unable to start the truck. I had to make my way to the shoulder in morning traffic on the highway to put the car in park and turn the ignition off and start it over again I had to do this 2 times before it started. Proceeded to get back into traffic and it jerked again this time it stopped running and started clicking all by itself until I stopped the truck and turned it off and started it again. This is not the first time this has happened and it very dangerous and from the looks of things this is a ongoing problem with this model & year Jeep.
Car stalled while traveling on highway at 65mph with light throttle. Electrical systems stayed on, engine cut out with no warning. When the engine stopped a single alert chime sounded. The car was maneuvered to the shoulder. Placed the vehicle in park and restarted by turning off, then on. Started on first attempt. This is the first stall I have encountered after purchasing the Jeep 1 month ago. The engine has stuttered a couple of times at highway speeds with the alert chime sounding once each time, but the engine restarted within a second and continued going.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle failed to accelerate and went into limp mode. The vehicle was not diagnosed but the contact personally replaced the electronic shift module. The manufacturer was contacted about the failure. The failure mileage was 57,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the engine warning lamp was illuminated. The vehicle was taken to the dealer several times but the technician was unable to diagnose the failure. The vehicle was taken to an independent mechanic for a second opinion, who determined that the vehicle had developed a crack at the exhaust crossover on the junction of the two pipes. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 5,000 and the current mileage was 135,000. Updated 02/19/14 updated 02/19/2014
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving 75 mph, the vehicle suddenly stalled. The contact did not take the vehicle to the dealer or mechanic for a diagnostic test. The failure mileage was 82,000.
Same description as many other consumers. Slow, rough acceleration at all times. Very difficult to accelerate especially when entering freeway. Need to pull over on ramp and turn off vehicle in hopes that restart will help. Vehicle will stall while driving on freeway. Just completely shuts down. Very dangerous for driver and those around driver. Have to attempt to get to side of road and turn off vehicle and hope that upon restart vehicle will improve. Too many complaints over the years have gone unheeded and an immediate recall needs to be done before serious injuries or deaths occur.
I had been driving for maybe 8 minutes at 55 mph when suddenly the vehicle jumped, stalled and lost power. After gliding to the side of the road, I made 3 attempts to restart in park. It would not restart. After waiting several minutes the car did restart. All of this while people are passing at 60 mph on a two lane road!! the vehicle is not registering any codes!!
Had the transmission warranty recall update done, now I am getting a "service 4WD" light. In doing research this is very common on Jeep's who had the recent warranty update. Jeep needs to correct this problem. In some cases dealers are replacing actuators under warranty and in some not. My dealer, ed tomko Jeep in avon lake, Ohio, would like to charge me to take a look at it. Chrysler/Jeep needs to pay to correct this problem.
A D V E R T I S E M E N T S
- Bowie, MD, USA