This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle was repaired per an unknown recall regarding the ignition switch. Two years later, the ignition switch failed and caused the contact's key to bend. The vehicle was taken to gunter Chrysler Dodge Jeep Ram of martinsville (4750 greensboro rd, ridgeway, va 24148) who stated that the vehicle was not covered under warranty. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 140,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part was not available for the recall repair. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,522.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical). The vehicle starter harness and alternator burned out due to the faulty ignition switch. The vehicle was taken to the dealer. The technician diagnosed that the failure was directly related to the recall and the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was 70,000. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The VIN was unavailable.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at approximately 60 mph, the vehicle stalled and the oil warning light illuminated. The contact merged to the shoulder of the road, he powered off and attempted to restart the vehicle which restarted after the third attempt. The vehicle was taken to a dealer for a diagnostic testing where the technician stated a new ignition switch needed to be installed. The manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was 53,500 and the current mileage was 54,000.
Position of ignition is dangerous: I have turned the vehicle off when driving by bumping it with my knee. This has happened 3 times in the first 400 miles of owning this vehicle.
A D V E R T I S E M E N T S
- Martinsville, VA, USA