This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. While driving at an unknown speed, the contact inadvertently touched the key while driving and the vehicle stalled without warning. The contact stated that all power to the vehicle was lost and the brakes failed. The vehicle was able to restart. The VIN was included in NHTSA campaign number: 14V438000 (electrical system), but the contact was informed that the dealer would charge for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving 35 mph, the brake pedal was depressed and the vehicle slid abnormally before stopping. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 142,865.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while reversing at approximately 5 mph, there was an abnormal noise coming from the wheels and brakes. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving approximately 40 mph, the brake pedal was tapped causing the vehicle to lock up and sieze. In addition, the power steering assist failed. The vehicle was towed to an independent mechanic who was unable to diagnose the failure. The manufacturer was notified of the problem. The approximate failure mileage was 96,121. Updated 1/13/15 updated 10/5/2015
I was coming to a stop at a stoplight and everything went dead. I couldn't stop the vehicle so it had to roll to a stop. After, I could not restart it. We had to push it to the side. It was towed to dealer. The battery was checked along with the engine. They said it was the ignition switch and that there was a recall. They said they didn't have the parts then and they'd call us when in. They never did. A year goes by and this happened again 2 weeks ago. It was taken to dealer and we were told it was part of the recall, but they could not get the parts to fix it. The dealer said then to write Jeep and complain.
- Greenwood, IN, USA
Search CarComplaints.com for these popular complaint phrases...
2007 Grand Cherokee repeatedly lost engine power, power steering and braking. Unclear on loss of airbags. Vehicle taken to bob caldwell Jeep dealership in columbus, oh. We were informed that no recall existed for that year/model. When we returned home we received notification for Chrysler regarding details of recall. Immediately called dealership and they were like "oh, that recall". they had given us a $4000 quote to repair the problem prior to our bringing the actual recall notification for Chrysler. Caldwell then told us that no part existed and they couldn't help us. Today I contacted Chrysler and received a reference #693786. It is supposed to track the non manufactured part when it actually ships at an unknown future date. Chrysler is not able to remedy this defect within a reasonable time..at this point actually they cannot fix at any time as part does not exist. This situation puts my family at great risk. Chrysler states Jeep is safe to drive...let's hope so for our sake.
The first incident occurred in a brief manner. The vehicle would not start, system stated that the vehicle was not in gear. I turned the key to off. Then tried again and the vehicle started. I left in the vehicle without incident several other times that day. The next day I attempted to start the vehicle, it would not start. One of the attempts the brake would not depress. After several other attempts (of on to off) the vehicle started. Ran normal. Once turned off it would not restart. The brakes are normal again. All electrical cables are attached, no corrosion. Vehicle has full power to other components. Yet the starter is not engaging. The system is not showing any errors. We called Chrysler (not a dealer), according to our VIN they determined that the vehicle is not included in any of the ignition recalls.
When turning left or right at slow speed the engine RPM drop from about 600 RPM to 300 or 400 RPM and then stalls. This happened 11 time in 2010 and then final disappeared. It now happen in 4 times since 24 March 2014. Twice it happened in northern NJ as I tried to enter the garden state parkway, once in a shiopping mall and two weeks ago as I was turn off the main road into my street. Recently I have written the dealer where I purchased the vehicle explaining the problem but I have never received even an acknowledgement. I was told by Chrysler customer service that I would have to have an expensive analysis done. When this was done in 2010 they could not find anything. I was told they had to see it happen. I had it happen 1000 ft from their facility, but they refused see the vehicle unless it was towed. I feel that this is a very dangerous situation especially when it occurs turning on to a high speed highway.
Started with traction control light flashing, then it slowed vehicle felt like brakes were on, gave it more gas and got no speed increase, pressed on the brake and then it seemed to surge and speed up on its own. This was unexpected acceleration &could have lost control. After this! it went back to normal driving. Next day took a 110 mile trip traveling 70 mph on highway no issues until I arrived at destination pulled into driveway and put in park and several warning lights came on ABS, esp, bas, &traction control light flashing & service 4 wheel drive... I had no problems until I stopped... when I started up to return home all the above lights stayed on backed up out of driveway, when I put it in drive and gave it gas it started to make a bad grinding sound like metal on metal a clunking sound and did no't respond to fuel peddle. I increased speed then I felt it release like park brake being released... it drove normal back home dash lights still on, ... 110 mile trip doing 70 most of the way... at home I used the built in vehicle scanner and got code U1417 which indicates front left wheel sensor... I replaced both sides same grinding sound, replaced the 2 back sensor... now I have no lights on dash and no grinding clunking sounds no sounds at all. But when I drive I get the traction control light flashing giving it gas I can no't accelerate above 25 mph, seems to release at lower speeds below 25mph but it feels like the brakes are on and something it decreasing engine power... this is a dangerous problem! when I pulled unto traffic and I could no't get up to speed I almost got into a broadside accident... I thought I had fixed the problem tested it in my driveway no dash lights on, and no grinding or clunking sound so what is it now?... is it some traction control problem seems to be a fathom problem a lot of Jeep owners are having!!
A D V E R T I S E M E N T S
- West Sunbury, PA, USA