This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 15 mph over a speed hump, the front driver's side wheel detached from the vehicle. The contact had the vehicle towed to a certified mechanic who diagnosed that the upper and lower ball joints failed and needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were made aware of the failure. The approximate failure mileage was 165,000.
Shortly after my husband got home we heard someone honking their horn outside of our apartment, so we looked and our vehicle was on fire. It was parked and not running when it happened.
Using the grab bar on the driver's side, plastic cosmetic housing moved and was no longer stable. Upon removal of the plastic housing, we found the plastic support around the screw had split in half, allowing the unit to move when used. Grab bar is heavily used to assist getting into the vehicle. Ordered new grab bar, a Dodge Ram pickup owner was in Jeep parts dept, ordering one for his truck. How many more have been replaced, needs to be stronger to support the weight of a disabled person getting into the car/truck.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the window leaked water inside the vehicle. In addition, the windshield wiper mechanism did not emit fluid causing the wipers to be unable to clean the windshield. The vehicle was taken to the dealer but was not diagnosed or repaired. The failure mileage was not provided. Additionally, the contact received notification of NHTSA campaign number: 14V438000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
- Walterboro, SC, USA
Search CarComplaints.com for these popular complaint phrases...
Drove from ca to AZ. Turned Jeep engine off !!! visit with son & leave trailer I had been towing. I turn ignition on put in drive never touched accelerator. Jeep speed out quickly (sudden acceleration) out of driveway towards home across street - two cars in driveway. Grabbed steering wheel veering Jeep away from home & two parked vehicles. Went down embankment and did 360. I flipped Jeep and it stopped ended up on passenger side. Neighbors & son saw entire crash. Could not breathe due to seat belt crushing chest & me being upside down. Son pulled seat belt from crushing me. Ambulance to er and no neuro on duty told could take me vegas 2 to 3 hours away. Finally went to neuro told post concussion syndrome. After little help, went to boulder co neuro center and told post concussion syndrome, ptsd and vestibular problems was in rehab therapy one month. Keep Jeep in garage to protect the evidence but no attorney firm would take case as stated the crash "did not impact the rest of my life" told by AZ attorney firm. I worked fed courts in los angeles, ca over 20 years and can say emphatically there was no driver error. I kept for 3 months looking for attorney firm but in the interim I found [xxx] with Consumer Affairs and realized other people who dealt with same "sudden acceleration" were given results "driver error". I made a report with Consumer Affairs and was told to bring my story to your Agency as well. Aaa insurance company totaled Jeep and picked it up June 30th and said " not driver error" but mechanical. Please investigate and inform others to protect themselves and their families. A recall needs to happen. Nothing can help me now but I can tell you I am telling everyone on social media and getting the word out as this never should have happened. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
After a snow storm I noticed while driving, water would leak into the inside of the car at the driver side A-pillar and at the screws holding in the sun visor on the drivers side. The water continued to travel down the A-pillar down by the door to the floor causing a puddle by the foot pedals.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA