This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving East on the Pennsylvania turnpike from pittsburgh, pa to york, pa with my wife and 1 year old daughter on the Friday of memorial day weekend. I was driving between 70-75 mph in the left hand lane when I noticed I had lost acceleration, power steering, and all of my interior lights had turned off. The entire vehicle had shut off. This easily could have caused a horrific accident as there was a ton of traffic behind me and on the road. Fortunately, I was going down a hill and I was able to maintain speed for enough time to safely drift my car into the right lane and eventually over to the side of the road. Once pulled over, I had difficulty shifting my vehicle into park and turning off the ignition. After a few minutes of attempting to shut it off, I was able to get the key out of the ignition. I waited about 5 or so minutes and was able to start the vehicle without a problem. I stayed in the right hand lane the rest of the trip and eventually made it to my destination safely. When I got home, I took the vehicle to three rivers Chrysler Jeep and Dodge in pittsburgh, pa..I was told I needed to replace the ignition switch and the "wire control module". with all of the recalls in the news regarding Chrysler and GM ignition switches, I would not be surprised if this was a defect in Jeep as well. The experience I had was very frightening and I hope others do not have the same problems.
Vehicle since 2011 hesitates at acceleration. Transmission does not engage so the engine rpms are up to 3.5 before it automatic lay shifts to the next gear. This happens a daily now and getting worse. Gears seems to automatically into neutral then hangs there while trying to excel. I have called Chrysler last year and recently to check for recalls and online. I am told that there is a recall N23 on 4 wheel drive in my make, model and year but my vehicle is a 2 wheel drive so this N23 does not apply. Although it is the same problem as this recall. It is very dangerous at a traffic light or pulling out of an area and you accel but go nowhere. I narrowly escaped being rear ended several times. There is also a problem with my headlights. After I purchased my vehicle IN2006 I took into my local dealership X 2 for them to make sure my headlights are properly lined up. I can not see the roads at dark, I have had to drive with my brights on for years. I also see that the nada has a recall on the reflectors in the headlamps! but Chrysler does not recognize that recall in my vehicle either. I would like for the transmission recall to be recognized because it is not just for a 4WD, but 2wd also.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving 35 mph, the accelerator failed to respond to acceleration attempts as all the warning lights illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 93,667.
I was driving along and decided to turn on the cruise control. When I did the Jeep accelerated out of control and I was going 75. The gas pedal went down to the floor. It would not turn off using the off button on the steering wheel. I slammed on the brakes and the cruise control turned off. At that time the gas pedal popped back up. Over the next week, I attempted to use my cruise control several times, and each time the vehicle speed excelled on its own to dangerous speeds, and the pedal went down to the floor. I have asked a couple of mechanics to look at it and they don't know what is wrong, but the same thing happened to them. They said that this could cause an accident and I had them disconnect the cruise control. I would like it fixed, but no seems to know the problem.
While driving my 2006 Grand Cherokee the vehicle will switch into neutral on it's own. This has occurred while stopped at lights, while driving at 70 mph, so on and so forth. The check engine light reads "shift control module" and this has been replaced twice and has not been cheap. When this occurs, the dash board lights light up around all gears (park, reverse, neutral, and drive.) I have had to pull off onto the side of the road and turn off my vehicle and restart it before it would switch back into the correct gear. I am wondering if the new safety recall 13V175000 is covering this issue. As I read, it seems my vehicle is not the only one with this problem. My next step was to replace the entire transmission as the person working on the vehicle did not know what else to suggest. This is very dangerous, especially with having to share this vehicle with a teenage son.
- Clayton, NC, USA
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For a few months now & without warning: The dashboard lights, tachometers, heater, and headlights flicker on/off, then go completely off. Then if applying the brakes, there is a ferocious grinding noise and loss of steering. Engine seems to slow down or not want to shift to next gear while driving. All this happens when there is flickering. Seems to happen at random but getting worse. Check engine light stays on for a day then disappears. I have video recording of these incidents. Vehicle has been checked but "nothing reports" so I am told it cannot be repaired.
While traveling at highway speeds (55mph), engaged cruise control and the vehicle accelerated up to 85 mph. Had to hit brake to disengage cruise control. Tried to use it again and the vehicle again went to 85. After 4 or 5 attempts, the cruise control stopped working completely and still does not work to date.
While driving my vehicle suddenly shifted gears and coasted as if it were in neutral while rpms shot up to 3,000. It then suddenly lunged forward and picked up speed. The check engine light came on. After a day or so, the light would go off. Within the time frame of approx 3 weeks, this had occurred at least 3 times. It was very scary to have it change gears and not be able to maintain speed and suddenly speed up again while traveling with vehicles in front of me and behind me. You essentially have no control of the vehicle in that moment, nor do you have any warning that it is about to happen. Drivers around you also have no warning that your car will suddenly slow down or lunge forward. Took it to the dealership to be looked at. Was told that it was my electronic shifter module and had it replaced. Although I have a power train warranty, it was not covered and had to pay over $900. Did research online and came across numerous others with the same issue. I feel that if this critical part fails on so many vehicles it should be made a recall. When this part fails, it has the potential to cause many accidents.
My vehicle started originally slowing down like it slipped out of gear. I was told I needed a new transmission but when I replaced it I still had the same exact problem with the vehicle staying in limp mode and check engine light on, RPM running high and not going into overdrive. The transmission is not shifting correctly after spending over $1500 on it. From my research I have arrived at the esm to be causing the problem with the vehicle not indicating what gear for the transmission to shift into. I have called the Jeep corporate office and even though they know that the transmission needed a repair when I first bought it with 17,000 miles on it they still did not feel they were responsible for my transmission problems. To me that are just avoiding the fact that this is a manufacture issue with either poor design, construction or quality of parts. I had a 1994 amigo that I put 280,000 miles on and I never once had any type of transmission issue. This is a 2006 vehicle this is the poorest experience I have ever had with a vehicle.
On multiple occasions, the instrument panel has stopped working completely. The lighting in both in the interior of the vehicle as well as the exterior flashes and sometimes goes out completely. Multiple dealers have not been able to find a problem. It has caused near crashes before with the distraction of driving at night. The cruise control also accelerates without any warning while this occurs and the cruise must be reset by turning the car off and back on. This too has caused some near crashes as the car accelerates due to the faulty cruise control.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle would stall sporadically and without warning. The dealer diagnosed that the throttle body needed to be replaced and they also updated the software, but the failure recurred. The failure mileage was 70,000 and the current mileage was 75,000.
The contact owns a 2006 Jeep Grand Cherokee. While the contact shifted into reverse, the vehicle unexpectedly accelerated without warning. The brake was applied with force and the vehicle came to a stop. The failure recurred four times. In addition, the instrument panel failed to illuminate sporadically. The malfunction recurred intermittently. The vehicle was taken to an authorized dealer for diagnosis. The technician was unable to duplicate the failures. The manufacturer was not made aware of the problem. The approximate failure mileage was 70,000. Updated 12/12/11 updated 01/03/12
Was going down interstate 40 coming from little rock ark. Jeep started to slow down pressed on gas would not speed up. There are so many eighteen wheelers on that interstate. I managed to pull over. Started to shifted from park to drive and drive kicked in. I had two children in the Jeep with me.I can not even think about what might have happen if one of those trucks had hit me in the rear. This is a 2006 Jeep Grand Cherokee Laredo. I have looked on line for recall there was a recall on the 2008 models. The transmission control module. I have been told that is the problem with my Jeep.when I made in home this happened again coming down my street in halls tn. Got to my drive stop pulling. Put in park back to drive made in driveway. I have seen on line this is a problem with lots of Jeep not only mine. Please fix this problem before someone get hurt or dies. What does it take!!!!!!! help!
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle stalled without warning. The failure would only occur when the vehicle was at standstill. The throttle and engine control module was repaired two months prior to the most recent failure. The contact had not taken the vehicle to the dealer for further inspection or repairs. The failure mileage was 54,099 and the current mileage was 55,000.
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 65 mph, the accelerator pedal was depressed to the floorboard abnormally. The vehicle was pulled over momentarily before the accelerator pedal began functioning as normal. The vehicle was taken to an authorized dealer on numerous occasions where the vehicle was repaired yet the failure continued to recur intermittently. The contact also stated that the failure only recurred during warm weather. The failure mileage was 60,000 and the current mileage was 83,000.
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 60 mph with the cruise control set the vehicle accelerated from 60 to 80 mph. He stated that the rmps increased from 2,000 to 4,000. He engaged the brakes and the cruise control disconnected. The failure occurred twice. The contact stated that he took the vehicle to the dealer for the first failure and they replaced the computer modular twice. He stated that the computer modular was changed twice two years ago and the failure happened again on February 13, 2011. The vehicle had not been taken to the dealer for the last failure. The contact stated that the failure could be duplicated when the cruise control was set and it caused the failure to occur. The failure mileage was 62,000 and the current mileage was 102,858. Updated 03/24/11 updated 1/4/11
I was driving my 2006 Jeep Grand Cherokee and set cruise control. As soon as I did the accelerator hit the floor and I couldn't get it to stop unless I hit the cancel button. Now the cruise control doesn't work. Its shorting out all my other controllers and killing my battery.
I have a 2006 Jeep Grand Cherokee Laredo. I was stopped at a stop light, with my foot firmly on the brake. I am sure of this detail because if the brake is not firmly pressed, my car shakes as though it will turn off. So as I am sitting at the light, my car accelerated and moved about 6 inches. Luckily I was not too close to the car in front of me, but any closer and I would have rear ended the car. I called my local Jeep/Dodge dealer to ask of there were any recalls or any thing I should know regarding my vehicle and this situation. The employee, completely rude, asked me if I was talking to someone in my car and moved my foot of the pedal. He basically told me I was distracted, and since it was" 3 P.M. on a Friday afternoon", I should wait and see if it happens again, then I could bring it in if I wanted to. I have 4 small children and there are millions of innocent children on the road everyday. You would think that this would be a more serious warning...especially given the situation with Toyota.
My daughter was home this weekend and said her cruise control was messed up. We took a ride and when she 'set' the cruise the accelerator went to the floor and stayed there till we increased speed by at least 15 mph. I thought maybe she was doing something wrong in setting the system. Not the case. The cruise is no longer usable and down right dangerous. It sounds like the making of another Toyota acceleration problem. I would hope that enough people bring the problem to the forefront so something gets done to repair this problem.
While cruising down the highway with cruise control on, the vehicle suddenly accelerated. Had to hit the brake to disengage. Numerous times since then, when cruise is switched to "on", acceleration happens and I need to hit the brake.
A D V E R T I S E M E N T S
- Pittsburgh, PA, USA