This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a recall that says that the ignition switch can change position while I am driving causing the car to cut off while driving. This can cause a loss in engine power, powere steering, braking assistance and possible failure of air bags causing an accident. The incident that I describe above occurred on interstate 85. I beleive that was what happened as I was able to coast off the raod to an exit. Sat for a while trying to fiqure out what was wrong finally after a while the car started back up and I got to my destination. After reading the article and looking up my VIN number which shows this recall I beleive that is what happended. This recall has been pending for more than a year and Chrysler still says they don't hav the parts to fix it.the Chrysler recall # is 14V-438.
When driving my transmission would be stuck in a gear sometimes and other times it would shift to neutral while on city roads and highways. This would happen mostly when accelerating when the automatic transmission had to shift to the next gear. It wouldn't or would go to neutral so I had to shift the transmission back and forth from neutral to drive to catch a gear. I read about a recall back in 2013 but Chrysler said it did not apply to my vehicle so I paid to get the problem fixed. Since Chrysler is currently having recall problems I'm curious to find out if this was something that wasn't reported.
Going 40 mph the all lights on dashboard came on, the radio shut off, the ABS brakes made a noise then everything on dashboard went out. Check engine light came on & the gas gage didn't work you couldn't tell how fast you were going, the air conditioner quit & engine stopped, the vehicle was hard to steer & the brakes were manual & then engine started again. I turned the car off & turned it back on & the check engine light is on & the dashboard seems to work again. This has happened 2 times within 3 days. I am renting a vehicle cause I'm too afraid to drive the vehicle. There is a recall on this vehicle for the ignition switch with all the same vehicle loss of engine power, power steering & braking assist but it doesn't include the dashboard lights coming on & the dealers say it is not the same thing. The ignition switch recall came out in July 2014 & to date they have not provided any dealerships with the replacement parts. How can Jeep say it is not the same problem if they won't replace the recalled ignition switch to find out?
The contact owns a 2006 Jeep Grand Cherokee. While idling, the vehicle would stall and come to a complete stop. The contact had to turn off the engine and restart the vehicle. The vehicle was not diagnosed by an independent mechanic or a dealer. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
While driving Jeep lost all power this has happened 4 times I took it back to dealer but they didn't find any thing this last time it was in a rear end accident so Chrysler took it back to investigate the problem the dealer has had for a total of over 9 weeks and still don't have a answer for it I don't know what to do know can you help.
- Laporte, IN, USA
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The contact owns a 2006 Jeep Grand Cherokee. While driving at various speeds, the vehicle would suddenly shut off. After restarting the engine, the vehicle would operate normally. The vehicle was taken to an independent mechanic who was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 114,000.
On July 18 2014 recall # P41 was issued by Chrysler Corp. They have, as yet no solution for this issue. It has been almost a year and no solution in sight. Who in their right mind issues a recall without a solution? I need this recall completed so I can get it licensed. I need the nhtsb to insist that Chrysler live up to it's claim that safety is of paramount importance. Either abandon this recall or fix the problem.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at 50 mph, the contact discovered that the engine rpms begin to increase and the transmission failed to shift into the next gear. The contact pulled over to the side of the road and restarted the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
The contact owns a 2006 Jeep Grand Cherokee. While driving at 25 mph, the vehicle stalled without warning. The vehicle was able to restart. The failure recurred several times. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The vehicle was taken to an independent mechanic, but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 115,000. Updated 6/11/15 the consumer stated the vehicle shut off and a message displayed invalid key. A red blinking light illuminated on the instrument panel. It took at least five attempts to re-start the vehicle. Also, while driving 35-45 mph, the vehicle down shifted very hard and then up shifted to a higher gear. Updated 06/23/15
Prior to the incident, my Jeep felt as if it were having trouble switching between gears. It felt jerky, if you will. While traveling along I-95 on the East coast of Florida, my Jeep (twice) slipped gear and appeared to have gone into neutral. If you know the area, it's not the ideal place for this to happen. Since returning to the West coast of Florida, it has happened once. I've taken to a shop for a tune-up and to check on that problem. Needless to say, the 'fix' did not fix it and I'm still experiencing jerky shifts and gear failure. I've read a number of similar complaints regarding the same type of incidents on the NHTSA website, but have not located a fix for the problem. Without hesitation, I'll say I'm terrified.
Upon preparing to stop and/or make a left hand turn (multiple incidents) vehicle's ignition shuts off. This is very dangerous as I was attempting a left turn on a busy industrial 4 lane road when the vehicle shut off mid-turn. I had two small children with me (1 and 4) and am extremely lucky I was not hit, from both sides. My knee sits approximately 8 inches from the ignition switch so I know it was not bumped.
The contact owns a 2006 Jeep Grand Cherokee. While driving at various speeds, all of the gauges on the instrument panel flickered intermittently and the check engine warning light illuminated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was included in NHTSA campaign number: 14V438000 (electrical system). The approximate failure mileage was 140,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving, there was a sudden loss of engine power. The contact received a manufacturer's recall related to the failure and stated that the parts were not available for several months. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the failure. The failure mileage was not available. Updated 6/3/15 the consumer stated the dash lights, electronic stability, traction control system and esp illuminated. Updated 06/09/15
Mine is doing the same as the rest! and no help from a dealer or anyone! about a month and a half ago I was traveling in cruise at 70mph started to notice every crack in the hwy my headlights would flicker, figured one was going bad. 15 miles later my dash, radio, headlights, and cruise all shut off on me. In the blink of an eye they come back on (including all the warning lights), except for my cruise. Remembering the recall notice, the parts I can't get, and the fact I was a service writer for 8 years at a dealership, I realized my truck had shut off and turned back on (my key never moved). So as I drive on it starts doing it every 20 min or so. The next day on my way home it started doing it again. Now when I drive short distances in the cold (northern wi) it does not happen nearly as much, now longer distance with the heat blowing the whole way it happens regularly, I also notice if I take the key out of the ignition its very warm almost hot.. the last straw was this last weekend, I was making our yearly spring cabin run, traveling at around 35/40 mph on a gravel road my entire truck went dead, key was in the on position and I lost all power to everything, not wanting to lose control, I grabbed for the key ( again going back to the recall) and I literally turned the key from the run position to off to the run position and it restarted (doing this as I'm rolling down a gravel road with no power brakes or steering at 35/40mph). Also noted that it was not just me in the vehicle! I've read, watched videos on this, talked to other owner and now have been dealing with this first hand. After it turning off completely, this is way more dangerous than Chrysler is admitting. My next step is putting a new "bad" switch in, if this one made it 80,000 miles why can't the next, however sadly it will be on my dime. Hope this helps and if you have this issue be very careful!
Starting in Feb. 2012 the engine would quit running while driving. When the engine would quit we loose steering and braking. The vehicle starts right back up and is drivable. We would experience this problem once every 2-3 months. The frequency in which this is happening has increased with the latest incident occurring 3-18-15 while exiting the interstate and nearly avoiding a crash off the roadway. We received a recall notice from Jeep (P41) but everytime we call they tell us the parts are not available. I have tried several times to contact Jeep but am left on hold for over 40 minutes. Can you please help us with this problem.
I received a recall Sept 2014. It has been going on 7 months and I can not get any information on the status of my recall of P41. I called the Chrysler group recall center and that is a waste of time. The poorest service for a telephone answering service. I was on the phone 30 minutes and finally I hung up. I had to sit and listen to terrible noise (not music) and an announcement that all our agents are busy. I have worked all my life in business and I have never seen such poor service as I have received on this recall. My key switch is loose (because it has been hit so many times). At times I turn the key to start my car and it does not connect with the starter. I would like for someone who is responsible enough and cares about public service to call me and give me a date when my key switch will be replaced. I hope there is someone in the Agency that has enough job interest to give this to a responsible employee.
Driving 30 mph, after about 3 miles of driving my check engine light came on. Followed the tips to check the code and it says "transmission over temp". everything seems to be ok at the time but I'm sure this will eventually cause a problem. A couple months ago the whole instrument cluster cut off and on 2 times in a couple minute window but that seems to have been an isolated incident since it hasn't happened since.
I am now going on my 3rd incident with this problem! I lose all lights and gauges on my dashboard. Heat turns off and most importantly, my ignition turned off on me and made a grinding sound and I had to pull over. Each time I had cars behind me and thankfully neither I nor the car behind me were injured. All the lights flicker and gauges go all the way down to where I can not tell how fast I am going. My most recent incident was on February 28th, 2015, I was at a stop sign and when it was my turn to go my lights flickered for a second then all gauges went down and the grinding started, it was as if I was trying to drive on neutral, so I then moved to the side because I had a car behind me and the car stopped. I shut it off completely and waited a few minutes before turning it back on. I drive on the expressway 60 miles a day to and from work, I am scared of causing an accident. I took my car previously to auto zone to see why my engine light is on and they checked it and gave me a code of U1411. I looked it up and it has to do with the ignition recall that was sent to me about my car. I have also called a few dealers to see if the part is in and was told no. I have a 5 year old daughter and I'm scared to have her in the car with me because of this! I need for something to be done asap!
I have had issues with my vehicle shutting off since 2010. I googled issue and it seemed others had same issue and offered other suggestions other than ignition. I received a recall notice stating that ignition switch was defective and recalled back in latter part of 2014. I contacted mckinney Texas dealership who said they did not have replacement part and was not aware of when they would receive them. I emailed Chrysler in November with issue, I received an email stating they would put me on a list to be contacted when part is available.I emailed them again in February with the reply from them of a simple we do not have an estimated time of arrival on parts. I did express that my vehicle does have the issue and I am concerned. I do not want to be involved in an accident due to a faulty part and personally feel that if you are really concerned about my safety either fix my vehicle or give me a vehicle that is safe. This is why I am contacting you now because I sincerely believe something needs to be done. Thank you for your time.
This complaint is part of an ongoing recall (P41). We have not had an incident with the vehicle. However, I received a recall notice in August about the ignition issue. It is now 6 months later and Chrysler still has no information about when the dealerships will have the part available to correct the problem. This is unacceptable. Its my opinion that the recall notice was sent to satisfy lawyers in case someone is killed while driving this vehicle, as in, "we sent a recall notice to make you aware of the problem". how long does Chrysler have to address this issue before the government gets involved?
A D V E R T I S E M E N T S
- Decatur, GA, USA