This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ignition key failure and electrical issues with locks. Vehicle will not start at frequent and in frequent times. Vehicle seems to think that there is a key in the ignition. Dealer has looked at and replaced on previous recall. Problem is not fixed and vehicle will leave you stranded. Took back to dealer and they can't find issue! vehicle was stopped and stationary. Does not start when key is inserted and vehicle is parked.
The contact owns a 2006 Jeep Grand Cherokee. While driving 40 mph, the vehicle stalled and various warning indicators illuminated. The contact waited for a brief moment and restarted the vehicle. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 96,000.
I too have had the issue with the seat belts not locking unless pushing down red release.before that happened though, the latch lost contact and bell chimed till ignition was turned off as the seat registers when body is in seat.I called Chrysler and they acted stupid but did give me maneuver to deactivate chime which can be found on youtube also.my other issue happened within the first 500 miles of being new.exhaust manifold on left side failed and they said it was the gasket and fixed.then 2 years later the other side did same thing and they fixed.then after warranty was over the left side went again.this time they said it was cracked stud and they wanted 1200 to drill it out and replace.I called Chrysler out on this and after back and forth they finally took care of it.well that same side has noise again huh
1st recall recieved in 2014 about a moth after purchase said the ignition switch was faulty causing loss of power. To date have had the ignition replaced 2X. It stil looses power while in motion from 45mph to 70mph. Have had many repairs done claiming to fix the problem and nothing has worked. Dealership keeps saying they don't know what the problem is. When it loose all power I have approx. 20 seconds to make it to the shoulder. Have almost been hit several times on the freeway. This happens on a daily basis. My husband and I feel like it may be an electrical shortage somewhere that no one can seem to find
- Gustine, CA, USA
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Valve seat dropped into #4 cylinder head on a warm restart. Vehicle was stationary & not overheated. Vehicle was at rest in a parking lot. Catastrophic engine failure followed.
The contact owns a 2006 Jeep Grand Cherokee. While driving various speeds, the vehicle lost power, the anti-lock brakes failed, and all the warning indicators illuminated on the instrument panel. The contact stated that the anti-lock brake and check engine warning indicators illuminated. At times, the contact was able to turn the ignition off and on and the vehicle would either restart immediately or operate normally after a few minutes. The vehicle was taken to ch urness Chrysler, Jeep, Dodge, Ram in dalles, or (541)-296-2284, where a diagnostic test was completed, but there was uncertainty of the failure codes. The contact believed an ignition code was present, but no repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle experienced a lack of power while driving. The vehicle was taken to the dealer where it was diagnosed that the coil packs were defective and needed to be replaced. The contact stated that the failure was remedied; however, the failure recurred on two other occasions. The vehicle was towed back to the contact's residence and an abnormal warning chime was heard. The vehicle was not operable. The failures occurred without warning. The dealer diagnosed that the engine was defective and needed to be replaced. The contact was informed by the dealer that the 3.7 liter engine had a known issue and a vehicle with a 4.0 liter engine should have been purchased. The manufacturer was notified of the failures. The failure mileage was approximately 153,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The part was not available within a reasonable time frame to schedule the recall repair for a long time. In addition, the service engine indicator randomly illuminated. The dealer did not give a specific date for when the part would become available. The dealer stated that the contact would need to wait for a second letter. The manufacturer was notified. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2006 Jeep Grand Cherokee. While accelerating from a stop, the vehicle shook vigorously without warning. In addition, the contact observed smoke and oil leaking underneath the vehicle. The vehicle was towed home. An independent mechanic diagnosed that a piece fractured from the engine and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 153,000.
Driving down the road engine revved down, pulled over immediately called tow truck. Took into dealership they said the timing chain had broke and engine was no good. Replacing motor due to still having a warranty on it. Hoping this does not happen with the replacement engine. I have noticed on forums that has happened to numerous others wondering why no recall has been issued. Oil changes were all on time and plugs and wires changed at recommended time. This should not happen an engine with 105000 miles.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the check engine warning indicator randomly flashed. The dealer replaced the head gasket months ago, but the check engine indicator remained illuminated. The dealer indicated that a sensor may need to be replaced. In addition, various warning indicators and gauges illuminated and there was a strong hesitation as if the vehicle would stall. The dealer asked the contact to bring the vehicle back for further diagnostic testing. The manufacturer was notified of the failure and provided no solution. The VIN and failure mileage were not available.
The contact owns a 2006 Jeep Grand Cherokee. While driving 9 mph, the vehicle stalled without warning. The vehicle restarted after the first attempt; however, the failure recurred on several occasions. The dealer was notified of the failure, but was not diagnosed or repaired. The failure mileage was unknown.
The faulty valve seats failed and destroyed my engine which left me stranded while traveling out of town. Engineers know the design was faulty as revision to address this situation were made in 2008 to correct the problem for the newer models. A recall should be issued for the earlier models to have the revised seats installed. This is negligent and will hurt the Chrysler name if not addressed soon. I had just pulled of the highway to refuel with no indication of any problems. The Jeep would not restart after filling the tank.
My ignition switched off disabling mostly everything on the vehicle. This was all while doing 75 mph on the interstate. I love Jeep but they to get this fixed.
I was advised by larry H miller in albuquerque nm that my recall was fixed and that I would need to pay for a diagnostic to see why the " service 4wheel drive system" light was still on even though I had been there 2 times in past and issue was said to be resolved by a system update. I left the dealership after I was told it was about 280$ that I would have to pay to get the issue fixed-
The contact owns a 2006 Jeep Grand Cherokee. After the vehicle was started, there was an abnormal ticking sound emitting from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 129,000. The VIN was not available.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle experienced a complete loss of power. The vehicle restarted and operated normally. The check engine warning indicator illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. Parts distribution disconnect.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The vehicle received a recall repair; however, approximately two miles from the dealer, the vehicle began to shake and fumes emitted through the air vents. The contact was unable to drive the vehicle. The vehicle was towed to the dealer where it was diagnosed that the water pump and timing belt needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.
A D V E R T I S E M E N T S
- Sheridan, CO, USA