This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Grand Cherokee. The contact took the vehicle to flower motor company (2580 N townsend ave, montrose, co 81401 (877) 851-2064) to be serviced per NHTSA campaign number: 14V438000 (electrical system). After the recall repair was performed and before leaving the dealer, the contact noticed and inquired as to why it was difficult for the key to be turned in the ignition. The technician stated that the ignition was new and it would loosen in time. The contact stated that she had to wiggle and turn the key several times to turn the ignition on. The following day, after wiggling the key several times, the vehicle failed to start. The vehicle was towed to the contact's home and was able to start several hours later. The vehicle was taken back to the dealer where it was diagnosed with a faulty ignition switch. The switch was replaced, but the failure persisted while still at the dealer. The vehicle was taken back into the dealer's garage and the technician worked some more on the ignition, but no issues could be found. Afterwards, the contact stated that the key was still difficult to turn in the ignition. Several months later, the vehicle failed to start and the dealer was contacted, but offered no assistance because the recall repair was performed twice for free. The manufacturer was not made aware of the failures. The failure mileage was approximately 160,000.
: the contact stated while driving various speeds, when the key in the ignition was gently pressed, the ignition shuts off without warning. The engine was easily restarted. The vehicle was inspected by a dealer who determined this was a design flaw. The manufacturer was not alerted.
: the contact stated while driving between 25-30mph, the key was slightly tapped, the ignition turned off, causing the contact to hit a tree. There were no injuries sustained in the accident. This problem has occurred on two separate occasions. The dealership and manufacturer were alerted and determined there was nothing wrong with the vehicle. The police were alerted and a report was filed at the scene.
2006 Grand Cherokee ignition switched off when brakes were applied. While driving at highway speeds the vehicle ignition suddenly shut off when the brake was applied. The consumer believes the problem was the result of the location of the ignition switch. It was only on inch above the consumer's knee cap when his foot was on the throttle. When he lifted his foot off the throttle to apply the brake his knee would touch the key and the ignition would shut off. The vehicle was a rental.
Rented 2006 Jeep Cherokee at airport. During two stops at intersections I reached to switch radio stations and accidentally and lightly brushed the keys in the ignition. They switched to "acc" and the vehicle turned off. When I say "lightly brushed" I mean just that. I wasn't even aware of what had happened until the second incident. Two things appear defective: The placement of the ignition and the fact that just a light touch turns the key off. Had I done that while driving, the car would have immediately been inoperable and a dangerous situation would have occurred.
A D V E R T I S E M E N T S
- Rogers Mesa, CO, USA