This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
This was in dealing with a safety P41 recall of ignition switch problems 11/2014. My Jeep's ignition switch was faulty and would not turn on. I was without a car for a week before I had to take it to the dealership for them to fix. They fixed the ignition switch and I paid out of pocket. I sent my receipts and information along with the recall information and still have not been reimbursed.
The contact owns a 2006 Jeep Grand Cherokee. While driving at various speeds, the vehicle would suddenly shut off. The vehicle was taken to an independent mechanic, who determined that the cam sensors in the engine were faulty and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available to schedule an appointment within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
- Montgomery, AL, USA
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The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2006 Jeep Grand Cherokee. Consumer writes in regards to ignition switch and other vehicle issues. The consumer stated she has experienced ignition causing the vehicle to stall, while driving. The consumer was informed the parts were not available. Recall # 14V438000.
The contact owns a 2006 Jeep Grand Cherokee. While driving at approximately 65 mph, the vehicle stalled without warning. The failure recurred several times. The contact also stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 110,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle stalled several times, the instrument panel gauges and warning lights flickered, and the gear shifted from neutral to park while operating the vehicle. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The approximate failure mileage was 117,000.
Upon preparing to stop and/or make a left hand turn (multiple incidents) vehicle's ignition shuts off. This is very dangerous as I was attempting a left turn on a busy industrial 4 lane road when the vehicle shut off mid-turn. I had two small children with me (1 and 4) and am extremely lucky I was not hit, from both sides. My knee sits approximately 8 inches from the ignition switch so I know it was not bumped.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.....updated 07/22/15 updated 10/11/2017
The contact owns a 2006 Jeep Grand Cherokee. While at a stop, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 60,000. Updated 6/3/15
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while in park, the vehicle failed to start. The vehicle was taken to a dealer, but was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 65,000. Updated 6/3/15
The contact owns a 2006 Jeep Grand Cherokee. While driving over a bump at approximately 25 mph, the instrument panel lights illuminated. The failure recurred several times. The vehicle was taken to a dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
We have been waiting over 9 months since our initial letter from Chrysler notifying us that our electrical switch was questionable. There is also a recall out for power train parts where the Jeep may slip into neutral--this has happened several times, to the point where we are unsafe driving it. Any contact with Chrysler has resulted in "we've forwarded your complaint to our parts department" and then no response. We were told that no parts are in manufacturing--there aren't even parts to fix the problems!! we cannot drive our Jeep for fear of death / injury. Please help us resolve this problem.
I received a recall notice for ignition switch in December 2014. Went to my Chrysler dealer and they could not do the recall because no parts have come in. I called again in February 2015 still no parts what kind of recall is this are you waiting for an accident to occur first? the dealer is clare Dodge Chrysler Jeep of newport at 310 West main road, middletown ri telephone 401-846-2323. I would like this fixed this year. Thank you
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- Poland, ME, USA