This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On multiple occasions, my vehicle has shown symptoms that appear to be related to the recent Chrysler ignition switch recall. One persisting problem is when I am driving with my headlights on, the interior lights (dashboard, radio, and climate control illumination) and all exterior lights (headlights, tail lights, and any other illuminated position lights) will rapidly flash on and off. Currently, my remedy for this problem, when it is happening, is to turn on the turning indicator which appears to return the lights to normal. More recently, while leaving my neighborhood, all of my dashboard warning lights illuminated and then the dashboard went dark all together. The remedy for this problem was to turn the car completely off and back on again. Last but not least, while traveling about 65 mph on a highway, my knee bumped the ignition key which switched the car to the accessory position, rendering the car powerless.
I have received notice of a recall, P41 / NHTSA 14V-438 dated 9/3/2014. I have received multiple notices that this ignition switch failure may result in loss of engine power, power steering, and braking assist increasing the risk of a crash and disabling one or more of the vehicles safety features including the frontal airbags. Each time I contact the dealer who states they don't have the parts to fix it yet. I believe that having to wait over a year for a new ignition switch to fix a safety issue is unreasonable and irresponsible. I'm sure if I had a broken ignition switch any other time they would replace it quickly. I want my vehicle properly fixed, in a reasonable amount of time, over a year is not reasonable.
The contact owns a 2006 Jeep Grand Cherokee. While driving at 50 mph, the instrument panel lights illuminated and the vehicle started to lose power. The failure recurred three times. The vehicle also failed to start. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 118,005.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 12/18/15; 4/19/18
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Mobile, AL, USA
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The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000(electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. While idling, the vehicle stalled. The vehicle was able to restart after the failure occurred. The failure recurred intermittently. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was invalid. The approximate failure mileage was 100,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The recall was on the contact's vehicle since September 3, 2014 and the contact received the notification in October of 2015. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure...updated 01/27/16 updated 1/12/2016 updated 02/03/16. Updated 04/19/18
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 35 mph, the headlights illuminated intermittently. Also, the air bag warning light illuminated continuously. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.
Reference: Safety recall P41/NHTSA 14V-438. Received 3 recall notices since Sep 3, 2014. Each time I call Chrysler/Jeep they tell me the parts are not yet available. The notice says, "if your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the administrator." This is the purpose of this complaint.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/15/16
The contact owned a 2006 Jeep Grand Cherokee. The contact stated that while accelerating from a stop at 10 mph, another vehicle failed to yield and crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. The contact sustained head and collar bone bruises that required medical attention. A police report was filed. The vehicle was towed from the crash scene and was deemed destroyed. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 14V438000 (electrical system). The failure mileage was 151,151.
The contact owns a 2006 Jeep Grand Cherokee. While driving 25 mph, the vehicle stalled and numerous warning indicators illuminated. The contact stated that there was a loud noise after the vehicle stalled. The failure would occur intermittently. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 107,000.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA