We bought an 04' Jeep Grand Cherokee at Jeep Chrysler Dodge of warwick, the service engine light kept coming on. We took it down for service and they said it was the gas cap. The light still came on and had a hard time starting. We traded it in at the same place 1 month later for an 06 Jeep with 15,000 miles on it. Shortly after this purchase the 4 wheel drive started making horrible noises. We took it for service and they said that it was supposed to make that noise. After that the battery died and they towed it there and replaced the battery. Now we have problems with the Jeep stalling out when we are parked or at an idle. The front passenger side door has came loose from the weld breaking. Now it is hitting the front quarter panel and is chipping paint. All four doors are coming away from the welds causing a safety hazard to all of the passengers. We brought it down for the dealer to look at the doors and they kept putting us of because they said they did not have a loner car, or that the manager was not there, or that there body shop was not available. Now they say that we never brought it down to show them. Every time we brought it to them they never put it in the shop and made excuses for all of the problems. They never put in there computer that we came to them, with these problems and deny that we had any. The one time when they replaced the battery we picked it up with almost 150 extra miles on it. We have been extremely unhappy with the dealers service and the quality of the vehicle itself.

- Pinebush, NY, USA

Two issues. 1. the driver and passenger doors on the vehicle are not designed to stay open. They return with excessive force and have dinged ankles several times. Anyone more frail will have a cracked ankle. 2. the horn is too difficult to activate.

- Dallas, TX, USA